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I've always had a quick response from Trupanion.
I've always had a quick response from Trupanion.
Insurer: Trupanion
By:
Timing is everything
I turned in my paperwork early January and didn't realize that it doesn't get processed until the next month, which doesn't seem fair to me. Then I performed radiographs 2 days prior to my cat being out of the 30 day waiting period, again not realizing that he still wasn't covered. So now my money didn't go toward the deductible (which is fine, it wasn't very expensive) but also now my cat's cough is considered '˜pre-existing' even though he didn't have a cough when I turned in my paperwork (or even 30 days after I turned in my paperwork). I guess that's just how insurance works for people and pets but I hope that this doesn't end up working against me throughout his lifetime.
Insurer: Trupanion
By:
Totally not worth it
I have yet to receive ANY explanation as to why when I submitted around $700-$800 in claims, I only received less than $70 in coverage. The dog was having back pain and was very uncomfortable. The vet recommended xrays and further diagnostics. They were not able to determine the source of the pain and prescribed antibiotics in case she did have a UTI. I've never experienced anything like this by using Nationwide. Trupanion determined it was a UTI diagnosis and only applied that amount towards the deductible. I'm HIGHLY disappointed.
Insurer: Trupanion
By:
Invaluable for the unexpected.
I appreciate the timely response. The helpfulness of the representatives. Trupanion has been nothing but a positive experience for me.
Insurer: Trupanion
By:
Customer service is excellent
Fast returns and pleasant customer service and best part they always ask how ur pet is doing even by their name more personal
Insurer: Trupanion
By:
satisfied customer
ease of submitting claim and prompt reimbursement
Insurer: Trupanion
By:
Every interaction I've had now and with past claims has been positive.
Every interaction I've had now, and with past claims has been positive. I feel that Trupanion is very clear on what's covered and what isn't, and when the time comes to claim, coverage is exactly what I expect. Customer service staff is always very patient and empathetic.
Insurer: Trupanion Canada
By:
Trupanion is the best!
Amazing and helpful!!
Insurer: Trupanion Canada
By:
Nationwide makes filing a claim easy.
We have had Nationwide insurance for our dogs since 2006.The claim process is easy,and payments arrive quickly.We feel that we have always been treated fairly.Customer service is also a plus.
Insurer: Nationwide
By: Jane
Reliable coverage
Almost always quick processing of claims with great coverage. Only had to follow up with one call this time to inquire regarding the delay on a claim.
Insurer: Nationwide
By: Nanette