217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was impressed with the girl that handled my questions and the help she gave me
I was impressed with the girl that handled my questions and the help she gave me
Insurer: Trupanion
By:
I have had a great experience when calling customer service
I have had a great experience when calling customer service
Insurer: Trupanion
By:
I have been a member of Trupanion for a long time and while some of your policies s are good the one where plan rates are based on home zip code is not good.
I have been a member of Trupanion for a long time and while some of your policies s are good, the one where plan rates are based on home zip code is not good. They should be based on the zip code of your vet.
Insurer: Trupanion
By:
If it wasn't for Trupanion....
I am beyond grateful that Drake is covered by Trupanion. The pre-approval process was seamless and getting my vet paid in a timely manner was beyond appreciated. If it wasn't for Trupanion, I'm not sure what I would've done when my dog had eaten a dozen chicken bones!
Insurer: Trupanion
By:
I always have a wonderful informative experience with Trupanion's customer service department.
I always have a wonderful, informative experience with Trupanion's customer service department.
Insurer: Trupanion
By:
Helpful with questions and knowledgeable.
Helpful with questions, and knowledgeable.
Insurer: Trupanion
By:
Had an excellent experience with resolving a problem.
Had an excellent experience with resolving a problem.
Insurer: Trupanion
By:
Great customer service.
Great customer service.. so patient and caring!
Insurer: Trupanion
By:
Great customer service.
Great customer service. The only issues I've noticed are the speed and ease of Trupanion are not as efficient as Healthy Paws.
Insurer: Trupanion
By:
Graham provided excellent service.
Graham provided excellent service. However, I was frustrated with Trupanion on Saturday evening, March 7th when I took my dog into the emergency hospital with internal bleeding and a mass on her spleen. It took Trupanion >1hr to determine whether it was going to cover the emergency surgery my dog needed to save her life. A manager had to called which took extra time. I have been paying Trupanion premiums for 5 years (since February 2015). This situation should not have taken so long to determine coverage - this was exactly why I bought Trupanion insurance and have paid thousands of dollars over the past 5 years. We were very worried about our dog's condition and the fact that her condition was getting worse while Trupanion was determining coverage when this situation should have not been in question.
Insurer: Trupanion
By: