218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow & steady wins the race
We had two claims for Dora and received a request for more information. Right after I submitted the information I received notice that they still needed it. However, someone found it and followed up that Dora's claim was still open and being reviewed. It took a few months but once all the information was in we got our letters of coverage and it's working out well.
Insurer: Nationwide
By: Meghan
Costly surgery...claims paid quickly!
We've submitted at least 8 claims for ongoing treatments and meds for the same medical issue for our beautiful, docile 9 year old Cocker Spaniel. Trupanion made it somewhat easier for me to go through my Cocker' Spaniels surgery and continuing follow up appointments by processing and paying each claims in a timely manner. To pay many thousands of dollars out-of-pocket is not too difficult to do if you are reimbursed a significant portion of that money in a few weeks. Thank you Trupanion!
Insurer: Trupanion
By: Mary B
Nationwide expedites claims quickly.
Nationwide resolves and pays claims quickly. We’ve had a positive experience with Nationwide.
Insurer: Nationwide
By: Michael
Unreliable and unresponsive
Ever since getting Nationwide insurance, it has been an uphill battle to get my claims paid. The worst part is they have added an ‘exclusion’ to my policy called ‘bandage’. Their customer service team can not explain to me what that means but it looks like an issue my dog has that requires a bandage will not be covered by my policy. I have called them dozens of times with no progress. It’s extremely frustrating.
Insurer: Nationwide
By: Katie
Love Embrace Customer Service
Love Embrace Pet Insurance Customer Service, Pricing and ease of submitting a claim. When my wonderful Sherlock passed away, Embraced prorated and refunded his month premium payment without me having to ask. They also sent a very heartfelt condolences card. They made dealing with his final bills very easy at a time I needed it most. Thank you.
Insurer: Embrace
By: Trisha
Loretta was awesome
I called to check on EOBs for a claim. I spoke with Loretta, who first asked about the well-being of my pets. That is the way to start the conversation! Then, she was extremely kind and helpful. She gave me information beyond what I was looking for. She chatted with me about my pets, and her pets. She did not, at any time, try to rush me off the phone. She acted like talking to me was the best thing in the world. I really enjoyed her.
Insurer: ASPCA
By: Melanie
Great Experience With Trupanion
We had a fantastic experience with Trupanion. When our puppy got sick and needed emergency surgery at the vet hospital, Trupanion has responded positively and helped cover the largest portion of the costs. They were great to deal with, friendly, and understand true service. Any pet owner should have a Trupanion insurance.
Insurer: Trupanion Canada
By: Robert
Fast Response
Received reimbursement check about one week after I submitted the claim. Insurance covered 90% of cost for health check up, vaccinations, heart worm, flea & tick meds.
Insurer: Nationwide
By: Rob
I am extremely happy with the service I have received over the years from BPI and now with Nationwide.
Sundance is my 4th boxer covered by Nationwide (VPI). I have been extremely happy with the care I have received. It is a good feeling to know my boxers can receive excellent veterinary care and know that my claims will be reviewed and paid in a timely manner. I sometimes brag that my dogs have better medical insurance than my friends with their own medical insurance. Thank you.
Insurer: Nationwide
By: JoAnne