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Great customer service!
Great customer service! Quick turnaround time. Ease of submission.
Insurer: Trupanion
By: Lori
Great experience!!
My first experience in 8 years and it was smooth as butter. Got my check really quick with no issues . Thank you
Insurer: Trupanion
By: Milly
Great Investment for your pet!
They accepted and responded to my claim within one day and paid in less than 2 weeks. Very Professional!
Insurer: Trupanion
By: Camille
Great service
My sister recommended Trupanion and she was right. Customer service is great!
Insurer: Trupanion
By: Marie
Great to find insurance with integrity
Submitting the claim was easy, I got a friendly call from customer service to verify some of the information about my cat’s past vet history, and the claim was resolved very promptly. So far haven’t met my per-condition deductible, but as a result of how they handled the claim without pushback, I feel very confident I won’t have to fight to get future claims related to the condition accepted as such—if there’s any doubt, I know they’ll just call me, ask politely, and believe what I say. It sounds obvious, but comparing it against my past experiences with most human health insurance, who usually send you snail mail saying they delayed or denied the claim due to inconsistencies and it’s on you to call them back, or you may even need to go through an appeal process to prove what you are merely clarifying. In short, I feel very confident this insurance was a worthwhile purchase and I will gladly stick with it for the rest of my cat’s lifespan, as the per-condition lifetime deductible plan promotes.
Insurer: Trupanion
By: Brynn
I have had nothing but good experiences.
I have had nothing but good experiences. I have had insurance with them since my lil guy was 8 weeks old and he turns 9 next month!! They make everything so easy in stressful times.
Insurer: Trupanion
By: Amy
I have had typically positive experiences.
I have had typically positive experiences. The representatives are always helpful and nice people.
Insurer: Trupanion
By: Marisol
I would say I've had it.
I would say I've had it.. but never actually used the benefits of it because they kept making new claims even tho the issues were related. I wouldn't NOT recommend it tho.
Insurer: Trupanion
By: Melissa