217,576+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,576 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,811 reviews

4.9
Healthy Paws

11,103 reviews

4.9
Fetch

5,445 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 13, 2020

I always have a wonderful informative experience with Trupanion's customer service department.

I always have a wonderful, informative experience with Trupanion's customer service department.

Insurer: Trupanion

By:

Useful
March 13, 2020

Helpful with questions and knowledgeable.

Helpful with questions, and knowledgeable.

Insurer: Trupanion

By:

Useful
March 13, 2020

Had an excellent experience with resolving a problem.

Had an excellent experience with resolving a problem.

Insurer: Trupanion

By:

Useful
March 13, 2020

Great customer service.

Great customer service.. so patient and caring!

Insurer: Trupanion

By:

Useful
March 13, 2020

Great customer service.

Great customer service. The only issues I've noticed are the speed and ease of Trupanion are not as efficient as Healthy Paws.

Insurer: Trupanion

By:

Useful
March 13, 2020

Graham provided excellent service.

Graham provided excellent service. However, I was frustrated with Trupanion on Saturday evening, March 7th when I took my dog into the emergency hospital with internal bleeding and a mass on her spleen. It took Trupanion >1hr to determine whether it was going to cover the emergency surgery my dog needed to save her life. A manager had to called which took extra time. I have been paying Trupanion premiums for 5 years (since February 2015). This situation should not have taken so long to determine coverage - this was exactly why I bought Trupanion insurance and have paid thousands of dollars over the past 5 years. We were very worried about our dog's condition and the fact that her condition was getting worse while Trupanion was determining coverage when this situation should have not been in question.

Insurer: Trupanion

By:

Useful
March 13, 2020

Good coverage knowledgeable and helpful people answer the phone for a direct conversation.

Good coverage, knowledgeable and helpful people answer the phone for a direct conversation.

Insurer: Trupanion

By:

Useful
March 13, 2020

Excellent professional courteous service.

Excellent professional courteous service.

Insurer: Trupanion

By:

Useful
March 13, 2020

Excellent and exceptional customer service skills

Excellent and exceptional customer service skills

Insurer: Trupanion

By:

Useful
March 13, 2020

Emily calmed me down.

Emily calmed me down. And shared her cat experience with me. I am very grateful that i am a trupanion customer.

Insurer: Trupanion

By:

Useful

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