217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The Best Insurance out There.
Excellent service-fast & efficient. I wish Human health insurance was as easy & as comprehensive.
Insurer: Trupanion
By:
Excellent experience!
Easy to file and quick response.
Insurer: Trupanion
By:
Disappointed in the service provided.
Disappointed in the service provided. They did not fully explain the payment plan and how it would change my ability to report past medical costs with a now much higher deductible and I was no longer able to lower it back as soon as she changed it. It also makes no sense to charge me for the previous month at the end of the month when the cost is the same every month and I thought I would have the ability until the next pay date (4/16) to get money back for things I've paid for in the past at the lower deductible rate Since I've been paying a lot of money each month for a long time to be at that lower deductible rate and this was very poor customer service. I'm thinking about switching to a different pet insurance company because of that phone call. She honestly did not seem to understand my questions nor did she acknowledge my clear frustration when I said that I would obviously have wanted to report my past medical costs at the lower deductible rate. I'm not an insurnace expert but she made me feel even more incompetent when she essentially tricked me into signing up for a higher deductible before I could get money back at the lower deductible rate which i have paid for many months and always on time. What a way to treat a loyal customer. I have paid over $600 for a service I was not even able to use and I feel like I was tricked into agreeing to pay less monthly and no longer being able to use the lower rate I had thought i would still be able to use for my past bills.
Insurer: Trupanion
By:
Pet Owner
Been a member of Trupanion almost a year and not one claim has been accepted. I canceled my policy!
Insurer: Trupanion
By:
Because your customer service is excellent.
Because your customer service is excellent.
Insurer: Trupanion
By:
Because they were wonderfully supportive and answered all my questions when my dog was in an emergency situation
Because they were wonderfully supportive and answered all my questions when my dog was in an emergency situation
Insurer: Trupanion
By:
Because the call was so warning
Because the call was so warning
Insurer: Trupanion
By:
Great service and peace of mind.
You guys are awesome. Quick and easy.
Insurer: Trupanion Canada
By: