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Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I got a cheerful prompt response
I got a cheerful, prompt response
Insurer: Trupanion Canada
By:
I checked the others and you came out on top!
I checked the others and you came out on top!
Insurer: Trupanion Canada
By:
Having been a client of Trupanion since 2010 and having made numerous phone calls regarding Trixie's coverage before enrolling I am a bit surprised that I am getting the 'new client' / 'new policy' line.
Having been a client of Trupanion since 2010 and having made numerous phone calls regarding Trixie's coverage before enrolling, I am a bit surprised that I am getting the 'new client' / 'new policy' line.
Insurer: Trupanion Canada
By:
Wiley's Great Adventure.
Even though the vet Hospital did my claim, I was very quickly contacted via e-mail on the in's and outs of my claim and was sent via mail very quickly.
Insurer: Trupanion Canada
By:
Claims always processed quickly and efficiently!
Claims always processed quickly and efficiently!
Insurer: Trupanion Canada
By:
Very helpful and nice personality
Very helpful and nice personality
Insurer: Trupanion Canada
By:
Abusive Rate Hikes
I have just been notified that my rate will increase by 36% compared to last year (113% increase since we started with Healthy Paws). This is an abusive rate hike as, due to pre-existing conditions, I am unlikely to find similar coverage from a different insurer. After my rate hike last year, Healthy Paws stated they would provide documentation showing an increase in more frequent and more expensive claims. I spent months following up on this promise to which Healthy Paws kept apologizing for the delay in providing documentation, but in the end, no documentation was ever provided. This year there is an even steeper rate increase. They are citing the same reasons as last year, but again not providing any documentation. My experience with filing claims with Healthy Paws has always been a positive one, but the transparency of these rate hikes is extremely disappointing, especially as others in my community aren’t seeing the same rate hikes with their insurance companies. If I’m able to find another insurance company that will cover pre-existing conditions, I will certainly be looking to switch.
Insurer: Healthy Paws
By: Caitlyn
Abusive Rate Hikes
I have just been notified that my rate will increase by 36% compared to last year (113% increase since we started with Healthy Paws). This is an abusive rate hike as, due to pre-existing conditions, I am unlikely to find similar coverage from a different insurer. After my rate hike last year, Healthy Paws stated they would provide documentation showing an increase in more frequent and more expensive claims. I spent months following up on this promise to which Healthy Paws kept apologizing for the delay in providing documentation, but in the end, no documentation was ever provided. This year there is an even steeper rate increase. They are citing the same reasons as last year, but again not providing any documentation. My experience with filing claims with Healthy Paws has always been a positive one, but the transparency of these rate hikes is extremely disappointing, especially as others in my community aren’t seeing the same rate hikes with their insurance companies. If I’m able to find another insurance company that will cover pre-existing conditions, I will certainly be looking to switch.
Insurer: Healthy Paws
By: Caitlyn