209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Seamless …
Submitted prescription and it was reviewed and paid promptly Could not be any easier
Insurer: MetLife
By: kevin
So Easy and Convenient
Very easy to upload documents and file the claim. The direct payment through Zelle is amazing!
Insurer: MetLife
By: Ari
Met life is always quick with questions…
Met life is always quick with questions relating to claims and always very personable and compassionate concerning pet illnesses and questions. Claims are always responded to and paid timely. Love Met Life Pet insurance. It’s been a lifesaver for my family.
Insurer: MetLife
By: Stacy Swygert
I have had zero issues with MetLife Pet…
I have had zero issues with MetLife Pet Insurance. They handle all of my claims very quickly with no problems. When I have had to call customer service, they are very polite and answer all of my questions.
Insurer: MetLife
By: LLG
So far
So far, MetLife Pet Insurance has been so easy to work with. Every claim we’ve submitted has come through in a reasonable amount of time & communication through the app is simple.
Insurer: MetLife
By: Kat Willing
Very personable and gave me useful…
Very personable and gave me useful information
Insurer: Embrace
By: sharon edelman
Reimbursement Issues
I have been re-imbursed the incorrect amount multiple times, and as a result I have been forced to physically mail a check back to MetLife. This is incredibly irritating, as I do not like mailing physical checks due to the safety risks. I should be able to send back the reimbursement via online as per every other modern insurance company allows.
Insurer: MetLife
By: Gail
Timely and accurately covering expenses.
Timely and accurately covering expenses.
Insurer: MetLife
By: customer
So easy to file a claim
So easy to file a claim! I mostly submit for monthly grooming and then for yearly/routine vaccinations. Highly recommend Embrace Pet Insurance
Insurer: Embrace
By: Christina
Worst company ever
This is the worst pet insurance company I've ever had!! All lies!! They don't pay you back, they deny all claims, even if you send them all paperwork they require!!! Don't invest in this sham of a pathetic company. Go elsewhere, even if they charge more, it'll be in your best interest. As fetch should be closed down for failure to pay anyone back