216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rapid response!
The team at my vets office are always happy to submit my claim and your office gets back quickly.
Insurer: Trupanion
By:
Satisfied Customer!
The process to file a claim is very easy. Trupanion responds in a timely manner. Always professional and courteous in answering any questions or concerns you might have.
Insurer: Trupanion
By:
The coverages are good the claim process could be improved.
The coverages are good, the claim process could be improved.
Insurer: Trupanion
By:
The best!
Thank you for making claims easy to submit. Over the past few years the changes you have made have really streamlined the process. You guys are the best, have always been the best pet insurance around.
Insurer: Trupanion
By:
Our Surprising Trupanion Experience
My/our experience with Trupanion has been nothing short of outstanding. Thanksgiving 2019, our dog Jack (large German Shepherd) was brought to the hospital for an 2nd opinion & ultrasound after a two-week life expectancy prognosis by our local veterinary clinic. That night they discovered a massive growth in his spleen & recommended emergency surgery to ease his discomfort. They proceeded to discuss optional potential chemotherapy treatments post surgery, assuming he survived. They discussed costs, at which time I remembered we had insurance with you. I never for a moment thought really much of anything would be covered what with all the fine print, pre-existing conditions, breed & age related fine print, etc. While waiting for the surgeon, I called you to determine what you would or wouldn't cover. I was very upset, unnerved, impatient, scared, & desperately trying to come to terms with everything going on during this crisis. The moment I spoke with a Trupanion representative, she greeted me with a personal nature, calmly & patiently listened to what was happening, kept the hold time to a minimum even while the surgeon came in in the middle of my call, and she was reassuring, kind, and thoughtful. She assured me this was exactly what you (Trupanion) was here for, the treatment would be covered, & not to worry about the chemo treatments because they also would be covered outside of reasonable deductibles applicable to us. Basically, I felt assured that all these years of insurance were not a waste, and this frightening experience was not the time to worry about whether we could afford the desperately needed treatments my Jack required (though I would have done anything necessary). You did not make me have to compromise based on finances. Subsequently, every other interaction I have had with Trupanion has been the same. You have great people working there, they are compassionate and warm and exceedingly kind as well as professional. Lastly, I expected to get hit with a policy renewal charge and again was overwhelmingly surprised when another representative assured me that no, the policy is in place for the rest of his life with no policy renewal premiums. Not only will I recommend Trupanion to a friend or colleague or anyone else who wants to hear it, I already have shared. Thank you all from our family & hearts to all of you for all you do & continue to do. Nicole Pregoni (Jack's mom)
Insurer: Trupanion
By:
Quick Response
It was pretty quick , it took a couple of weeks
Insurer: Trupanion
By:
Tom's Mom
it was great and easy - so happy we have it.
Insurer: Trupanion
By:
Trupanion stands by their claims!
It is quick and easy to place a claim. Trupanion is fair and speedy on paying. We have found they're generous. Thanks!
Insurer: Trupanion
By:
I pay a premium every month and have for years but the deductible is so high that I never have benefitted from this plan.
I pay a premium every month and have for years but the deductible is so high that I never have benefitted from this plan. I wonder if it is worth it.
Insurer: Trupanion
By: