217,732+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Insurance Ever
Nicky Bella was a rescue whom we adopted 7 years ago. We previously had Nationwide for our previous rescue. Except for wellness visits, shots, etc, we really haven't had cause to use our insurance -- UNTIL the last few months when Nicky Bella developed major hind leg problem. We submit our invoice and receive full payment to our bank in less than a week - Usually 3 or 4 days. Couldn't ask for anything better, and not sure what we would do without this coverage now that Nicky Bella is aging and coming into some medical problems. Great Job!
Insurer: Nationwide
By: Annette-Quentin
Thank You
This has been a great experience so far.
Insurer: Nationwide
By: Suzanne
Had again of exactly what I needed and…
Had again of exactly what I needed and affordable. Have not used policy yet. But looking forward to good support and therefore good results.
Insurer: Prudent Pet
By: Carol
Love the fst service of the app!!!
Thank you for helping me with my dogs health care needs!
Insurer: Nationwide
By: Krista
Great job!
My claim was processed in a timely manner, thank you. Your reps who called to check on my dog were kind, considerate , and very helpful.
Insurer: ASPCA
By: Kay
Excellent customer service
Excellent customer service. They acknowledge receiving claims, follow up if additional information needed or if they need to contact the vet for explanation. Once they've reviewed the claim(s) they let you know it's been processed and send you a detailed copy of what was covered and paid. I set up direct deposit so check goes right into my account. They will also mail it to you. Very satisfied with Pets Best.
Insurer: Pets Best
By: Linda Glew
Awesome pet insurance!
Super easy to navigate and super fast reimbursement. My pup was diagnosed with IBD and has had some expensive testing, imaging, and medication. Healthy Paws has paid all of my claims with no hassles. They even provide a personal touch and check in our your pet afterwards. I highly recommend!
Insurer: Healthy Paws
By: Avra
Best decision ever!
I’m so thankful I made the decision to insure my pet through Pets Best. My 8 month old Shih Tzu puppy got an abrasion on his eye in early February. This abrasion quickly led to a corneal ulcer, which developed into a melting ulcer and led to a complete enoculation of the eye. Over the course of 5 days I had almost $2000 in vet visits, medicine and surgery costs. I quickly and easily uploaded a picture of each of my receipts on Pets Best website and within just a few short weeks I received reimbursement at 90% less my copay & deductible. I was able to make a tough decision easier knowing that Pets Best was there to help with the costs. Thank you for offering this service and I will be sure to tell all my pet owner friends about you! Jen & Murphy
Insurer: Pets Best
By: Jen
Pets Best is wonderful
Pets Best is wonderful! Right now, there is a little delay in processing claims but that is my only complaint. Pets Best is very responsive, the payment on claims is quick and it is SO easy to submit a claim. I use two other pet insurance companies and submitting claims is so much more complicated and barely anything is covered so I have to appeal and bring in my veterinarian to justify the cause. Pets Best always explains, in easy to understand language, what was covered and what wasn't...and why. Also, I used the petline number when I had a sick kitty. It was great! The vet tech was knowledgable and a vet even called to follow up. Having this insurance has eased a lot of emotional stress because I know that I can afford to take care of my diabetic cat who also has a heart arrhythmia. I don't know what I would have done without it...I don't even want to think about it. Thank you PETS BEST PET HEALTH INSURANCE!!!!
Insurer: Pets Best
By: Lisa Wolfe