154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 21, 2020

This insurance is the best!!!

I have never had an issue with claim with Trupanion. They are quick to respond and quick to pay as long as the situation is covered! I would recommend them to anyone! I will always have my pets covered with Trupanion!

Insurer: Trupanion

By: Cherie

Useful
October 21, 2020

One of the smartest decisions I ever made.

Like everyone I debated whether to get health insurance for my beautiful miniature poodle puppy, and opted to do so. As it turned out, she has had numerous medical problems, including epilepsy. Healthy Paws has been prompt in handling claims and staff members are responsive to any questions. I have strongly recommended Healthy Paws to dog owning friends.

Insurer: Healthy Paws

By: Elizabeth

Useful
Verified October 21, 2020

So happy with HealthyPaws insurance…

I absolutely love HealthyPaws insurance for my dog and would highly recommend it to anyone who has a pet. A few of my friends, who're pet owners, have this insurance (per my recommendation) and they're very happy with it as well. Pros: - Customer service is excellent - Very prompt payment (most times getting reimbursed within 2 days of submitting a claim) - Excellent coverage - Got coverage on a test that most insurances don't cover - Very easy to submit a claim Cons: - a bit pricy, but totally worth it, especially if you have a pet with health issues

Insurer: Healthy Paws

By: Diana

Verified October 21, 2020

A wise choice

Signing up with Healthy Paws was one of the wisest decisions I have made as a dog guardian. My beautiful miniature poodle developed significant medical issues and over the years I have found Healthy Paws' service to be prompt and fair. I recommend them wholeheartedly.

Insurer: Healthy Paws

By: Elizabeth Webber

October 21, 2020

Great experience

I worked with Monica and she was so informative and just a complete pleasure. I felt comfortable with my choice and she took the time to explain all of the options and answered any questions I had. Such a great experience and already sent her info to a friend who might be interested!

Insurer: Prudent Pet

By: Deidra Fraher

October 21, 2020

A 22% premium increase in 2 years is utterly disgusting

On their website they say premiums will not increase due to pet age or claims. However, we have had coverage for our dog the past two years and the premium has INCREASED BY 22% in that time. When asked, they said this was due to inflation and the increasing cost of veterinary care. My partner is a manager of a large veterinary hospital. Clients would be outraged if their prices increased 22% in two years. So Pets Plus Us, when does it stop? At this rate I will be paying DOUBLE the premium amount before my dog is 10 years old. Would not recommend.

Insurer: Pets Plus Us

By: Matt

Useful
Verified October 21, 2020

Trupanion was there for us!

Our 1 year old dog needed surgery for ingesting a ball. The event was traumatic for him and us and the ease with which Trupanion handled our claim was amazing and appreciated!

Insurer: Trupanion

By: Leslie

Useful
October 21, 2020

Denied everything

Unfortunately this company denied claims for an allergy skin condition treatment they insisted was pre-existing. I don’t know how they could determine that?! Certainly not true. I protested and they came back with same response. It takes over a month for claims to be processed too. Very disappointing.

Insurer: Pets Best

By: Lisa

Useful
Verified October 21, 2020

Monica was wonderful

Monica was wonderful. She had all of the info I requested and very responsive. Due to financial constrictions because of COVID we were unable to keep the policy but she will be my first call once I am working again.

Insurer: Prudent Pet

By: PATTI

October 21, 2020

Excellent

One of the first things I did when I got my Lab puppy at 8 weeks was sign up for pet insurance. Having researched different insurances I landed with HealthyPaws because of their good sonsumer rarings, competitive premiums and website user friendliness/interface. I have never regretted this decision. The premium has climbed significantly in the 8 years since I have been a member, but my Lab has gone through an array of health issues since she was a puppy - chronic stomach issues, two knee operations and kidney disease to name a few - and HealthyPaws has saved me thousands of dollars despite the monthly premium payment. Their claims submission process is simple and straight forward, their claims department immediately confirms receipt and the review and processing time is very prompt. A detailed explanation of benefits and reimbursement follows within a matter of days. Their customer service phone support has also been outstanding, helpful and friendly. I recommend Healthy Paws to anyone looking for dog insurance, in particular if you have a young puppy with no pre-existing conditions to maximize the benefit.

Insurer: Healthy Paws

By: dj29

Useful

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