217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
I submitted my claim and received my cheques within a week. Excellent service.
Insurer: Trupanion Canada
By:
Great Service, friendly staff
I have never had a bad experience when I call upon Trupanion for help or even just a question!
Insurer: Trupanion Canada
By:
Kisses & Mom's experience with Trupanion
I did not have to worry about anything only my payment. It was still costly, but so much better than having to pay the whole thing. Thank you for your quick response and concern. I so appreciate it. There is one thing I couldn't understand about my cost though and maybe you could explain it to me. I understand that I had to pay the tax, exam and my deductible, but I don't understand the 10% before taxes. Thank you again for your swift reaction and kindness
Insurer: Trupanion Canada
By:
Great service I like to be able to call and speak to an advisor.
Great service, I like to be able to call and speak to an advisor. I also like how I can balance the monthly payment and coverage to make it work for our family.
Insurer: Trupanion Canada
By:
Fast and easy to submit a claim!
Fast and easy to submit a claim. Great help with unexpected vet costs!
Insurer: Trupanion Canada
By:
Need alot of improvement
The cost of the insurance isnt bad. Getting the information in to make claims is difficult, putting information to male a claim is difficult. Getting correct information from customer service is difficult. This last claim went through fine. I was happy with the recent improvement in getting the claim processed. However, I am always worried the claim may not be covered.
Insurer: Embrace
By: Angela
Best Decision Ever
I am so glad we decided to get Nationwide insurance for our dog! The ease of filing a claim means that I can submit before I leave the vet.
Insurer: Nationwide
By: Lisa
Customer service during renewal was fast and easy
I converted my account from a personal one to the one provided by my company. The support person on the phone took the time to explain the differences to me so I could make an informed decision. Thank you
Insurer: Nationwide
By: Maria
All our girls are covered by Embrace!
I 'd thought that shopping for health insurance for the dogs was the most "Yuppie" thing I'd ever done, but over the past six years it's turned out to be well worth it. As vet bills climbed (and our vets have rightly earned it!), we needed to insure our pets. Embrace had reasonable rates and a great word-of-mouth reputation from my friends in the Boykin world, and I was impressed by their bright, well-trained employees. Sold! Over the years, Embrace has deservedly grown, but they've maintained their stellar customer service. We seldom speak to our initial agent, Deidre, now, but all who answer the phone are kind, caring, and efficient. And though the payout time has gotten a wee bit longer over the years, the "embracers" at the other end of the phone have guided us through the claims process so that we've never had a claim questioned or denied. During this final struggle to save our girl's life, they've helped simplify the claims, and have been paying them out quickly. And everyone we speak to is so empathetic, we truly feel we've been "Embraced.." We wouldn't go anywhere else!
Insurer: Embrace
By: Susanna
Read the fine print
We like the app and the fact that they have a wellness option to add. However didn’t realize how limited the wellness option was especially for a puppy who sees the vet often. Read the fine details.
Insurer: Pets Best
By: Taylor Drahos