218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim review
Nationwide a claim process is so simple. It is so easy. I am so thankful for having this pet insurance it’s already paid for itself! The claim process is also fairly quick compared to what I thought it would be. Thank you Nationwide!
Insurer: Nationwide
By: Kasandra
Pets Best is the real deal
Pets Best is the real deal. They cover what they say they do, and pay claims promptly without hassle. We will continue to use them because they have taken care of us over the last 5 years. It is even easier now using the phone app to send in claims.
Insurer: Pets Best
By: Kevin Breen
Awesome plan
Plan is amazing, claim submission is easy to submit.
Insurer: Nationwide
By: Cheryl
Good coverage For the plan I am on
Good coverage for the plan I am on. I received the renewal notice and it’s going up 55 to 60%. A little expensive but again good coverage.
Insurer: Nationwide
By: Leslie
I am so glad I chose Nationwide
I have had nothing but great experiences with Nationwide. I have 4 dogs, so pet insurance definitely has become a necessity to me. They have taken great care of all our needs.
Insurer: Nationwide
By: Hayley
Great Insurance
Great insurance. Very timely claim response and good coverage with a wellness rider for ~$50 per month. We feel it has already paid for itself. Just wish I could see the EOBs for my dogs visits. The website doesn’t let me see them. Guess it’s a glitch.
Insurer: Nationwide
By: Brenda
Excellent customer service with a few small opportunities for improvement in the claims process
Every time I call my call is answered quickly by a live person who is always extremely helpful and upbeat. Nicely done! My only negative feedback comes from the fact that I've had claims rejected on two separate occasions and when I call to inquire why, the representative says the claim should have been approved to begin with, then approves the claim. Most recent example of this is claim #2020012603681. When I called the representative was very helpful and I want to stress I am very happy with the insurance overall... just a little frustrated to have to submit these claims "twice" to get them paid. Thanks for your help with my best (furry) buddy Magnus!
Insurer: Nationwide
By: Edward
Right eye repair
We woke up one morning to discover our dog with a swollen right eye. After a visit to the emergency vet, we were told she had a large eye ulcer. After 2 weeks of following vet orders, it had not healed. Our vet recommended doing a corneal debridement to help encourage the ulcer to heal better. We followed the recommended treatment and 5 days later, her ulcer was completely healed and was no longer uptaking any eye stain. We went back 3 days later for a final check and her eye once again did not uptake any stain confirming that it had fully healed. All of this treatment cost over $1000 and because we had Pet insurance with Nationwide, almost all of our cost to repair our dogs eye was covered by her pet insurance.
Insurer: Nationwide
By: Jennifer
Convenient and consistent
I only have good things to say. Convenient app to submit claims. Fast and consistent reimbursements for both wellness and emergencies. 10/10 highly recommend.
Insurer: Nationwide
By: MARIN
Great customer service and FAST payment!
My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!
Insurer: Nationwide
By: Barbara