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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good price and coverage but super slow
Well what the cover is well rounded for my pets needs. The price is very reasonable. But don't believe that "we usually get to it in 5 days" on the website cause that's a lie. I have been waiting almost a month with my claim still in the "received" stage.
Insurer: Pets Best
By: Andrea
Highly recommend!
I can't say enough great things about Healthy Paws! This was our first experience with pet insurance and I bought a policy when we adopted our rescue dog. Six months later she was diagnosed with heart worm. Healthy Paws has been great in terms of how easy it is to submit a claim and reimbursement time. I have called them a few times with questions and always speak to a polite person who seems to genuinely care about helping me with our pet. I highly recommend them!
Insurer: Healthy Paws
By: Holly
Frustrated and annoyed
I’m annoyed at the review process and what they deemed pre-existing conditions. My dog is a puppy and gets into things their not supposed to and trupanion called it a pre-existing condition. In my opinion that’s so stupid. We have pet insurance for what reason and I feel that this is a waste of money.
Insurer: Trupanion
By: Richard
Quick and easy customer service and claim payment
Quick and easy customer service and claim payment
Insurer: Trupanion Canada
By: David
Great Service
Services was great and quick! The representative was very friendly and helpful in answering our questions and getting us enrolled.
Insurer: Trupanion Canada
By: Aurora
There are no words that can say how every person that I have every spoke at Trupanion are the GREATEST.
There are no words that can say how every person that I have every spoke at Trupanion are the GREATEST. Giving a score of 10 is not high enough, all the staff at Trupanion have a score of 20+.
Insurer: Trupanion Canada
By:
Trupanion is awesome!
Trupanion has helped us so much. Always friendly and such quick processing!
Insurer: Trupanion Canada
By: Chelsea
Very easy to contact the company and everyone I have talked to has been super nice and helpful as well as the coverage.
Very easy to contact the company and everyone I have talked to has been super nice and helpful as well as the coverage.
Insurer: Trupanion Canada
By: Jaymie
10/10 Recommend
Very easy to sign up, from what Im told there's great customer service, wide range of options to choose from! Very happy with the service!
Insurer: Trupanion Canada
By: Rahana
Efficient service
Very efficient
Insurer: Trupanion Canada
By: Susan