218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My claim got approved... eventually
Everything would be great if I just didn’t have to go through a hassle of having to submit and then re-submit the same documents a few more times, waiting and hoping for the claim to be approved after each time. I did not find the process pleasant or fast, but I am glad in the end my claim did get approved. This is why I’m rating this experience a 7.
Insurer: Nationwide
By: Anzhelika
Timely Claim Processing
Claims are processed in timely manner with clear explanation.
Insurer: Nationwide
By: Shouhua
They help me take care of my pet!
Nationwide has been a fantastic insurance company to work with regarding my pet. They send thorough communication, and keep me informed of what's going on so I'm not left in the dark. I would highly recommend them for pet insurance!
Insurer: Nationwide
By: Emina
Easy to file, quick service!
Claims are easy to file, and the process is very transparent and quick.
Insurer: Nationwide
By: Gretchen
Service is great
I like your program.
Insurer: Nationwide
By: Brian
Great service and easy to use system.
We are so thankful for the ability to purchase coverage for our new puppy. The claims process is clear and easy.
Insurer: Nationwide
By: Jon
Awesome peace of mind!
We had a scare with our puppy who had eaten something and got a blockage. The bet needed bloodwork, x-rays, and a day of observation. Knowing I had Pets Best gave me some comfort. Filing my claim was quick and easy and reimbursement came in a timely manner.
Insurer: Pets Best
By: Becky
The young lady that helped me was wonderful very helpful and very sweet about there illnesses to the point she sent hugs to my fur babies as they are cavalier King Charles spaniels.
The young lady that helped me was wonderful, very helpful and very sweet about there illnesses to the point she sent hugs to my fur babies as they are cavalier King Charles spaniels.
Insurer: Trupanion Canada
By: Lea
Okay but needs some serious work.
The speed with which the claims were received and the replies I got was great. My frustration was around the fact that I could not log into my account to track what was going on -- and now to track the reimbursements. I called in and the lady that I spoke with was able to change my account to direct deposit, but was unable to help me with my login. She suspected that my account was unavailable because at that point we had lost our dog and the coverage had been cancelled. So i believe that you need to find a way to allow people like myself to still access their account until all the of claims are final, instead of not being able to access the account and staff members not being able to help with that.
Insurer: Trupanion Canada
By: Marge
TANYA was Great - very informative and helpful
TANYA was Great - very informative and helpful
Insurer: Trupanion Canada
By: Delores