154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Service was excellent
Service was excellent; friendly and knowledgeable representatives. Claims were paid promptly and hassle free. Was my first experience with pet insurance and I'm glad I chose FIGO!
Insurer: Figo
By: ann freeman
FIGO all the way!!!!
I don’t know where to start. We adopted a 4 year old English Bulldog earlier in the year. The poor dog was living in a van, rescued by a local bulldog group and shuffled between foster homes all his life until we found each other. From past pet ownership history I told myself years ago that if I ever get another pet I will have pet insurance on him/her. After 2 days of research and comparison to other pet insurance companies I decided to go with Figo... honestly, never thinking that I would need it. I chose a premium policy with a $500 deductible and 100% reimbursement and no annual claim cap at $62/month. Now the health problems began to arise...Less than 4 months after adopting Tobi he began to walk with instability and seemed to fall over when trying to lay down. Noticeably after that he began losing the use of his back legs and then shortly after that his front legs began to give out. In less than a weeks time he was not able to stand up by himself or stand up without assistance at all. I took him to our long-time family vet and upon review it seemed that his condition was severe, and the treatment that he required was beyond their scope of service so I was referred to a local animal hospital ( an animal hospital, not just a Vets office). Long story short.... after X-rays, MRI’s and a spinal tap my poor boy had lesions on his brain and on his spinal cord at the C-1 & 2 vertebrae. His condition worsened and the neurologist made one last attempt to treat him with a chemotherapy drug. The treatment worked and Tobi was released from the hospital after a long weeks stay. The final bill was over $12,000 dollars!!! I filed the claim, which is such an easy process with Figo and submitted all the requested paperwork. Here I am thinking that I’ve paid less than $200 in total insurance premiums and am now asking for a $12k reimbursement. There was no argument, no nit-picking or any challenge to my claim. It was paid in a timely manner based on my policy coverage and terms. ( I really thought that my wife was going to have to sell a kidney to pay off the bill but thankfully that didn’t happen. J/K ) I would HIGHLY RECOMMEND Figo based on the following: -Customer service -Policy types and flexibility -Competitive rates -Easy of claim filing -Overall satisfaction. My boy is 100% back to health and we are both as happy as we can be together.
Insurer: Figo
By: Patrick Lopez
Ripoff...long processing times...wish I had a different provider
I've had Pets Best for over a year. After the first year, my monthly rate went up almost $7. If that continues to happen every year it's really not worth it! I sent a claim in Sept. 24....still waiting for the reimbursement. Unbelievable a company would make you wait this long. The whole point of having the insurance is to get the payouts when applicable. I put the vet visits on CareCredit and the Payment is due and I can't even count on a reimbursement to pay for it. I wish I knew what a terrible company this was before I signed up.
Insurer: Pets Best
By: Melissa Bryk
I love Pets Best
I love Pets Best! I can include the payment in my budget and then when my cats need medical care or have an emergency, they always handle my claim quickly and pay most of the bill!
Insurer: Pets Best
By: Kaymccbee
Stephanie was great
Stephanie was great! She was very patient with all my questions! She helped me choose the best plan for my pet!
Insurer: Prudent Pet
By: Tyrone Smith
Very happy with Pet plus us insurance
Very satisfied with insurance so far. A bit pricy for my puppy Rottweiler though.. But the claim process was easy on Portal. Takes some time to figure out what information exactly needed. But outcome is very satisfying at the end. I advise to send as much info about your pet as possible and also ask to do the same your veterinarian. Otherwise you will keep getting emails that more information required. Overall I very happy choosing Pet plus us . They deliver what promise. Hope our rates not going up crazy. My puppy only 8 month old and it is long way to go with this insurance. Thank you Pet Plus Us for helping my puppy get healthie.
Insurer: Pets Plus Us
By: OLGA
Thank you for making a hard time a little easier.
I am so impressed with Trupanion. We got this insurance when our sweet girl was just a baby in hopes that we would never need it. Unfortunately, we have needed it. The process of submitting claims and the speediness of reimbursement could not be easier. Thank you more than words can say for making this difficult time a little easier and allowing us to give Maggie Mae the medical care she deserves. We will always highly recommend you.
Insurer: Trupanion
By: Denise
Fast to take your premium SLOW to pay your claim
All insurance companies are excited to acquire a new customer. And most pay claims on time. Pets Best loves to take you monthly premium and when you have a claim they love to hide in the closet, make excuses for being slow and, then they approve the claim but will not send you the check. This is a typical large and successful company that sells more than it can service. They love the profits but refuse to hire the required employees to service the customers.
Insurer: Pets Best
By: Mike
Trupanion is the best is all areas
When we adopted our rescue, I was overwhelmed at all we needed to do for him. One thing the shelter recommended was to get pet insurance. Trupanion was recommended but I shopped around to be sure, We decided to go with Trupanion and i could NOT BE HAPPIER! Their care for our pup goes above and beyond. They are so kind and pleasant on the phone. The ease of submitting a claim can't be beat and nd they process claims with lightening speed. They do cover what they say they cover - there is no haggling, pleading, begging, etc. Human insurance companies could learn a lot from Trupanion. I can't praise them enough! #trupanionforlife
Insurer: Trupanion
By: Jeanine
Easy to use and helps remove financial burden.
I am so grateful to have Healthy Paws Pet Insurance. The process to file a claim is quick and easy. Knowing they are there to help with the financial burden makes it so much easier to focus on getting my fur baby the care he needs versus worrying about whether or not I can afford it.
Insurer: Healthy Paws
By: Jenni