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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: lisa
Great customer service - very friendly happy to answer my questions and make the claim experience as seamless as possible
Great customer service - very friendly, happy to answer my questions and make the claim experience as seamless as possible
Insurer: Trupanion Canada
By: Deborah
I have been a customer of Trupanion for 13 years and have always been extremely satisfied with the service.
I have been a customer of Trupanion for 13 years and have always been extremely satisfied with the service. I highly recommend!
Insurer: Trupanion Canada
By: Paul
Wonderful customer service
I really appreciate how quickly you process the claim. Your customer service is excellent
Insurer: Trupanion Canada
By: Nancy
I would normally recommend Trupanion to friends and family (and have MANY times in the past) but I have to admit my experience with Karissa was not the best.
I would normally recommend Trupanion to friends and family (and have MANY times in the past) but I have to admit my experience with Karissa was not the best. She made me feel stupid for asking the question I called in about (dental cleanings and teeth removal). I would still recommend Trupanion but my last phone call (which this email references) was not great.
Insurer: Trupanion Canada
By: Raymundo
It was a fairly simple interaction.
It was a fairly simple interaction.
Insurer: Trupanion Canada
By: Karen
Fabulous Company
My entire interaction with Trupanion has been exceptional! So nice not having worry about the process while caring for my sick dog. Thank you!!
Insurer: Trupanion Canada
By: Regina
Overall customer service and user friendly quotes and direct deposit reimbursement
Overall customer service and user friendly quotes and direct deposit reimbursement
Insurer: Trupanion Canada
By: Ann
So satisfied with the service
So satisfied with the service
Insurer: Trupanion Canada
By: Marites
super friendly guy i was talking to ! just wanted what's best for me and my dog ! would recommend to others!
super friendly guy i was talking to ! just wanted what's best for me and my dog ! would recommend to others!
Insurer: Trupanion Canada
By: Bryanna