217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service and attitude of those I've spoken with thus far has been outstanding
Customer service and attitude of those I've spoken with thus far has been outstanding
Insurer: Trupanion
By: Steve
Thank you!
Claims are always handled in a professional manner
Insurer: Trupanion
By: Ray
Beware of Loopholes!
Claim was submitted for chiropractic manipulation for a limp my dog was experiencing. This will be an ongoing procedure (weekly until the limp is gone), with preventative treatments (he does agility). It was turned down because it included an initial exam to see if this holistic method would be of benefit. He was injured. Not sure how he could be treated without an initial evaluation.
Insurer: Trupanion
By: Pat
Because you all take such good care of our Molly
Because you all take such good care of our Molly
Insurer: Trupanion
By: Carl
Because in light of current events I feel the outcome was terrible.
Because in light of current events I feel the outcome was terrible. I will have to call back again unfortunately and there is not enough time or energy to go around presently I am in quarantine and need my rest. To worry about extending my payment date again in ridiculous under the circumstance.
Insurer: Trupanion
By: Andrea
because he was friendly and took care of my issue quickly.
because he was friendly and took care of my issue quickly.
Insurer: Trupanion
By: Leslie
The best decisions I ever made!
As smooth as always - thank you!
Insurer: Trupanion
By: Mary
Alan the customer service rep I chatted with today was very helpful and was able to extend my payment after my wife was laid off due to COVID-19.
Alan, the customer service rep I chatted with today, was very helpful and was able to extend my payment after my wife was laid off due to COVID-19. I could tell from his answers that they weren't pre-written answers, but he truly cared about me as a customer and wanted to make sure my family was taken care of and that we stayed healthy during these troubling times. I've never had an issue with Trupanion in the first place, but this is the first time I've had to reach out to their customer service. I can't recommend them enough, especially compared to other companies in different industries that give so little in terms of customer service.
Insurer: Trupanion
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