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236,321 total


Most selected providers in "November, 2025"

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Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

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Fetch

27,505 reviews

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Pets Best

14,171 reviews

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Trupanion

63,021 reviews

4.8

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November 04, 2020

Puppy's Pre-Existing Conditions - All Claims Denied

Our puppy had gastroenteritis when he was a few months old. Upon the vet's recommendation we decided to get medical coverage for him. Now at just over a year and a half old, he ate something that upset his stomach. We took him to the vet to make sure he didn't have an infection as he was vomiting and had diarrhea. Trupanion denied our vet claim due to the puppy's pre-existing condition, and stated that our pup had signs of this condition before we enrolled. They added all future claims of the pup throwing up and having diarrhea would be denied.

Insurer: Trupanion

By: SSC

Verified November 04, 2020

My first claim in almost 7 years with this policy made me a true believer in the wisdom of carrying pet insurance.

I have carried insurance for almost 7 years on my cats without ever having the need to use it and kept wondering if it was worth it. One emergency surgery, totally unexpected and I can emphatically say it is so worth it. I was blown away by the ease of filing a claim and how complete the coverage was. Thank you Trupanion. I would recommend this insurance to everyone. Insure your pets early and maintain the coverage and you will never suffer huge vet bills again.

Insurer: Trupanion

By: Diane

Useful
Verified November 04, 2020

Thank you for taking stress out of medical emergencies. It could not be easier. Happy to have found you.

Outstanding and essential in the protection of our pets quality of life.

Insurer: Trupanion

By: Lorraine

Useful
November 04, 2020

Pre-Existing Conditions Used Too Often!

I've been with Trupanion for a few years now and own two dogs. Our first dog we adopted in April 2018, 4 months old was seen by our veterinarian in May 2018. He received vaccines and was diagnosed with an ear infection. On 10/29/20, the same dog had to go in for an allergy issue with his feet. First allergy issue since his adoption in April 2018. I submitted the invoice to Trupanion and it was denied. Why? I was told that the dog had an ear infection in May 2018, therefore, it was being assumed by Trupanion that he suffered from a pre-existing allergy condition. My opinion is that this company searches and searches for anything they can quantify as a pre-existing condition in order not to pay out a claim. I'm seriously thinking of moving to another company. At $104.00 a month for two dogs and the first claim filed is denied tells me that they want your money every month but don't pay out claims. They look for "any" reason not to pay. It's been a waste of our monies every month.

Insurer: Trupanion

By: Pam Descoteaux

November 04, 2020

Don’t

We wanted to use ASPCA health insurance because we are gold members since we donate every month and thought why not use them to insure our pet but ever since we started it’s been like we don’t even have insurance. We get reimbursed little to nothing back because they claim nothing is covered under our policy and it’s almost impossible to get someone on the phone even pre-COVID to dispute these claims once they are processed which takes over a month to begin with. If you have to take your pet to the vet frequently or have pre-existing conditions (and even if you don’t they’ll claim you do) I would find another insurance.

Insurer: ASPCA

By: Tyler

Useful
November 04, 2020

I have always had fantastic service from Trupanion

I have always had fantastic service from Trupanion

Insurer: Trupanion Canada

By:

Useful
November 04, 2020

Kreanna was right there to answer all my needs and that shows great customer service so that’s why I would recommend Trupanion I recommend it to my dad and I believe he signed up as well Wayne Christoff for Marcus

Kreanna was right there to answer all my needs and that shows great customer service, so that’s why I would recommend Trupanion, I recommend it to my dad and I believe he signed up as well Wayne Christoff for Marcus

Insurer: Trupanion Canada

By:

Useful
November 04, 2020

Great experience

The sales specialist Madylyn made for a good experience.

Insurer: Trupanion Canada

By: Claire

Useful
November 04, 2020

Trupanion has help with my huge vet bills for my dog with cancer

Trupanion has help with my huge vet bills for my dog with cancer

Insurer: Trupanion Canada

By:

Useful
November 04, 2020

Easy to use and quick payment

Very easy to submit a claim. Received payment within days of filing.

Insurer: Trupanion Canada

By: Dane

Useful

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