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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service and compromised
It was great, this is my first time with Trupanion and I’ll definitely recommend it
Insurer: Trupanion
By: Manuel
Satisfied customer
My claim was processed quickly without any incident or additional information requests.
Insurer: Trupanion
By: Nelly
Never have any trouble with your insurance
Never have any trouble with your insurance
Insurer: Trupanion
By: Mike
Questionable claim
The claim was rejected and the explanation was clear but I don’t really understand why spay and neutering aren’t covered. I’m wondering what actually is.
Insurer: Trupanion
By: Charlotte
I applaud the customer service
The people that I talked to was able to get answers to my questions and was very helpful.
Insurer: Trupanion
By: Melanie
They are covering my dog's Addison's Disease
They are covering my dog's Addison's Disease
Insurer: Trupanion
By:
I love Trupanion!
Trupanion is wonderful and has been great processing claims. I recommend Trupanion to anyone I know.
Insurer: Trupanion
By: Deborah
There when you need them!
I have made claims in the past and always happy with the quick response. It's nice to know that you can rely on Trupanion.
Insurer: Trupanion Canada
By: Theresa
I love that you answer the damned phone.
I love that you answer the damned phone. I love that your staff are personable and ask about my dog.
Insurer: Trupanion Canada
By: Courtney
Overall Excellent
I was really worried and stressed that something was very wrong with my pet so I was worried about the process of making a claim. I spoke to someone via chat and they were so helpful and gave me all the information I needed. The claim was processed very quickly and I am so happy with the experience overall. Thanks!
Insurer: Trupanion Canada
By: Kelsey