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great response and helpfulness on online chat.
great response and helpfulness on online chat. Easy to submit claims.
Insurer: Trupanion
By:
High level of customer service
High level of customer service
Insurer: Trupanion
By: William
I don't like that the deductible is per occurrence ($500 for me as anything lower was cost prohibitive with 3 dogs.
I don't like that the deductible is per occurrence ($500 for me, as anything lower was cost prohibitive with 3 dogs.) It should be that like human health insurance, whereas if you meet your deductible for the year you pay an 80/20 split. My deductible of $500 is so high that many times a visit to the vet is almost $500 or just over. Most often none of my visits get covered. The only time the insurance has really paid for itself is when my dogs have had to have back surgeries in the $10,000+ range. Unfortunately, my dogs are too old now and have preexisting conditions that would prevent me from switching plans.
Insurer: Trupanion
By:
I have always has a good experience with customer service I’ve always been pleased with the coverage I’ve received in my policy.
I have always has a good experience with customer service, I’ve always been pleased with the coverage I’ve received in my policy. Also the speed at which decisions are made regarding coverage and the speed of pay has been excellent.
Insurer: Trupanion
By:
I have been a member of Trupanion for more than 10 years.
I have been a member of Trupanion for more than 10 years. It was a gift to my 4-legged friend, and makes his care much more affordable.
Insurer: Trupanion
By: Ron
i have had a very pleasant experience everytime I make contact with you.
i have had a very pleasant experience everytime I make contact with you. You are a blessing.
Insurer: Trupanion
By: Linnet
I have only had friendlyuseful informed contacts with your staff
I have only had friendly,useful, informed contacts with your staff
Insurer: Trupanion
By: Wayne
I haven’t used the services so it is difficult to recommend it.
I haven’t used the services so it is difficult to recommend it. It is getting expensive for fellow senior citizens
Insurer: Trupanion
By: Joanne
LLPRD
It an easy process and was handled quickly!
Insurer: Trupanion
By: Laura
It has been a godsend being able to take care of 2 elderly dogs getting issues at the same time without worrying about cost in making care decisions
It has been a godsend being able to take care of 2 elderly dogs getting issues at the same time without worrying about cost in making care decisions
Insurer: Trupanion
By: Nancy