217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Friendly, easy, fair
My first experience with nationwide was the telephone customer service rep(s). Both were very knowledgeable and very very personable. I could tell that they love animals. The claims process was easy, and very fair. Fairly quick I must say. I had difficulty uploading my files onto your web service. After I entered my email address, I never got a code via email. I tried 8-10 times. Never happened. So I had to mail the claim in.
Insurer: Nationwide
By: Susan
Quick response to claim and a lot easier to do now that you can submit claims online
Quick and fast reponses to claims submitted very happy you can now do all claims via the internet Bravo!!
Insurer: Nationwide
By: Nicole
Great service
Great and fast service
Insurer: Nationwide
By: Debbie
Awesome
So glad I purchased insurance for our puppy. Our previous pet did not have insurance. Was super easy to complete the forms. Thank you!
Insurer: Nationwide
By: Marcy
Great Company to Work With.
They have always been professional and courteous, and filing claims is a simple process. Would definitely recommend
Insurer: Nationwide
By: Julie
I am so very grateful for this insurance. Who knew when I got this puppy she would have so many problems
I am so thankful that I have your Insurance. I never expected that my beautiful cavalier would have so many problems with her joints! Thank you so much for your coverage. She is the most loving and wonderful dog.
Insurer: Nationwide
By: Linda
Very happy with this insurance
My previous pet insurance denied every claim. Nationwide has been the opposite. I’ve gotten all of my money back for every visit and I couldn’t be happier!
Insurer: Nationwide
By: Emily
Used to be good, not so much anymore
Customer service is friendly and efficient but other than that I would no longer recommend Pets Best to anyone who asks my opinion on pet insurance. The premiums go up exponentially every year. It is not just modest increases with age as one would expect. They tell me it's because my pets are older... they are not puppies anymore but at 5 years old (when the premiums really started to increase) I would not call that elderly. It's almost not affordable anymore even with modifying my policy every year to cover less and less. Claims used to be fairly quick and easy (submit online, hear back within 2-3 weeks). However, now it is taking months to get a claim processed. I am not sure what happened with this company but I wish I had researched more before signing on with them. Now I'm "stuck" with them because any condition my pets have now will be considered a pre-existing condition and won't be covered.
Insurer: Pets Best
By: KG
With the app it is so easy to submit invoices
Great service and app, all available on your phone
Insurer: Nationwide
By: Herb
The best
Healthy Paws has been there for us everytime we have needed them, they are helpful, quick responding and caring. I have insurance for my dogs because I never want to have to make a decision based on financial abilities. Some people think insurance is a waste of money until you need it! We have needed it on several occasions from a spleen removal @4k to on going mast cell disease which has to be well over 6, and healthy paws has been there every single time we need them, just make sure you get your wellness check when you sign up.. that is it, after a short waiting period, your all set to go! 💚
Insurer: Healthy Paws
By: Christy