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Jackson¡¦s Journey
Excellent customer service! The staff has always been kind, compassionate and knowledgeable. SInce June 2020 my fur baby has gone through some pretty serious health issues and Trupanion has been they¡¦re every step of the way. Thank you
Insurer: Trupanion Canada
By: Moreen
I chose an 8 because it is my first day signing up with Trupanion so I have yet to get the full experience.
I chose an 8 because it is my first day signing up with Trupanion so I have yet to get the full experience. As of right now, it's been a breeze. Super easy and every time I need help they are really nice, very helpful and always available.
Insurer: Trupanion Canada
By:
Great service
Your customer service person, on the phone was excellent. His name was Christian. Informative, polite, personable with a wonderful telephone manner.
Insurer: Trupanion Canada
By: Heather
Lucky Hikk
Always polite and efficient
Insurer: Trupanion
By: Susan
Because I am still trying to figure pet insurance out
Because I am still trying to figure pet insurance out
Insurer: Trupanion
By:
From day one Trupanion has been extremely helpful!
From day one Trupanion has been extremely helpful! In all honesty I wish you offered insurance for humans! Any phone call or experience I've had has been nothing but pleasant even under very stressful situations when it comes to problems or any medical issues I've had with my fur baby! I have yet to speak to someone who doesn't ask you my Carter is doing and before a surgery or medical procedure understanding my stress and taking the financial stresses away by starting a pre-approval claim so everything becomes easier and I could just focus on getting Carter better! This is definitely a company I don't dread calling even when the circumstances are a bit dreadful!
Insurer: Trupanion
By:
Useless unless you buy this immediately after you get your pet
Pretty pointless insurance policy as they have a lot of exclusions. Unless you have this right after you get your pet, which I doubt most would do especially for those who adpot. Or your pet is extremely creative in getting sick or injured. The policy is absolutely useless.
Insurer: Healthy Paws
By: Gary
My 4 month old baby dog had an accident…
My 4 month old baby dog had an accident and fractured his leg. It was heartbreaking and overwhelming. I felt awful for the little guy but it was just an unlucky break. I took him to the Vet ER and they took great care of him. Each Dr or nurse I spoke to asked me if I had insurance and when I told them yes, they were relieved for me, as the costs were going to be upwards of $12k. I submitted the claim to Healthy Paws and was paid out within a week. It was as easy as attaching the invoice. Their genuine care for what was going on with my pup and knowing that many of these expenses were to be covered was a blessing.
Insurer: Healthy Paws
By: Stephanie
Relieved to have Healthy Paws Insurance
My 4 month old baby dog had an accident and fractured his leg. It was heartbreaking and overwhelming. I felt awful for the little guy but it was just an unlucky break. I took him to the Vet ER and they took great care of him. Each Dr or nurse I spoke to asked me if I had insurance and when I told them yes, they were relieved for me, as the costs were going to be upwards of $12k. I submitted the claim to Healthy Paws and was paid out within a week. It was as easy as attaching the invoice. Their genuine care for what was going on with my pup and knowing that many of these expenses were to be covered was a blessing.
Insurer: Healthy Paws
By: Stephanie