217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointed
I did a bunch of research and really thought that I had found the perfect insurance match. Before I made my first payment however, I thought I would read some of the reviews from other pet owners. It sounds like Pets Best USED to be a top rated insurance, but due to understaffing that is no longer the case. I know that when you get a great reputation and have a huge growth spurt that growing pains can occur, however based on the reviews it has been more than 6 months since you have begin having problems. Reimbursements are taking longer and more and more claims are being denied. It does not sound like anything is going to change in the forseable future, so for that reason I decided to go to another company. I will check back in 6 months to see if things have improved.
Insurer: Pets Best
By: Lisa Johnson
Satisfied with the price and it was…
Satisfied with the price and it was exceptionally easy to sign up as the site is user friendly.
Insurer: Spot
By: Maxine Murello
I have great support from Nationwide
Wasn’t sure how easy this process would be but it is very easy and staff are very helpful. Thank you
Insurer: Nationwide
By: Marcy
Awesome
Thank you Embrace. Our little man Diesel was diagnosed recently with lymphoma. We have been Embrace customers for 7 years. Embrace has paid our claims, no problems. Thanks so much. Highly recommended company.
Insurer: Embrace
By: Michael
Thank you for supporting us with Brutus anxiety
Brutus anxiety increased and was becoming detrimental to his health. It been long process but things are improving. We are so happy we nationwide to help along the joruney.
Insurer: Nationwide
By: Kendel
I have had Pets Best insurance for the…
I have had Pets Best insurance for the dog for the past two years. I could not find a better insurance than Pets Best. They provide services above and beyond the insurance. They respond promptly to claims, and their customer service is outstanding.
Insurer: Pets Best
By: Bill Henry
Best Pet insurance
We adopted a cat from the spca who unfortunately has a very bad case of pica (eating foreign objects). As a result he had had multiple bowel obstructions, surgeries and hospitalizations, despite our best efforts to keep everything away from home. Healthy paws has been prompt and responsive with our insurance claims every time! We could not continue to care for our beloved cat if it weren’t for their insurance.
Insurer: Healthy Paws
By: Sarah
Easy and Straightforward pet insurance
We got Healthy Paws insurance right away when adopting our first cat almost 2 years ago. The site/app is great. It was easy to sign up and submit our first documents. And it has continued to be easy to submit any claims. They respond quickly and thoroughly. I appreciate the clear explanation of benefits so I can understand what is covered and how different costs applied to our deductible.
Insurer: Healthy Paws
By: Jeannine
THIS COMPANY DOES NOT CARE ABOUT YOUR PETS!!
I have been a member of ASPCA since my dog was 8 weeks old, paying $35/month for premium services. He is now 3.5 years old. I have been on autopay and for some reason it didn’t go through for 3 months. I was not contacted in any way and my policy was cancelled. During that time, my dog got very sick and required an MRI and almost died. I went to put my claim in and found that he was no longer covered. I called ASPCA to find out what happened, and they were horrible to deal with. I work at a high end, emergency vet clinic as a Veterinary technician. We refer hundreds of clients to use ASPCA pet insurance. After this incident, we pulled the brochures, and no longer refer anyone to this horrible uncaring company who just wants your money. THEY DO NOT GIVE A CRAP ABOUT YOUR PETS. I would give zero stars if it would let me.
Insurer: ASPCA
By: Shanel Sommers
So far great.
So far has been great.Hopefully rates will not go up again anytime soon.
Insurer: Nationwide
By: Dixie