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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A Great Company
I’ve been with Healthy Paws since my kittens first came home. They are now five years old. Healthy Paws has been there for me no matter the emergency. The claims process is easy and they respond quickly. I recommend them highly.
Insurer: Healthy Paws
By: BC
Took 10 weeks for a single claim to be…
Took 10 weeks for a single claim to be filed. No where did it state that their claims take that long to be completed. Cancelled once I hit week 8 and it wasn’t still completed.
Insurer: Figo
By: Whitney
Waited over two hours for telephone…
Waited over two hours for telephone response concerning policy. Left call back as well. Never connected.
Insurer: ASPCA
By: John Bissonnette
I am very happy with Trupanion
I am very happy with Trupanion. The response to the claims is very fast and my expenses are refunded very fast too. No hassle. It is a reliable company.
Insurer: Trupanion Canada
By: Grazyna
I would not recommend this insurance…
I would not recommend this insurance company. Pets best is the worst. Website and app have a crappy user interface . Impossible to get ahold of anybody to help with a claim I’ve been trying to process for months. Save your time and money and do not get insurance with the company.
Insurer: Pets Best
By: Alex
Healthy Paws cares and goes out of their to help with any issue you in counter.
My experience with Healthy Paws has been great. Their customer service is incredible. The person I spoke with was wonderful and the people that helped resolve my issue. I would recommend Healthy Paws to everyone!
Insurer: Healthy Paws
By: Maria
Pets best is actually the worst.
I would not recommend this insurance company. Pets best is the worst. Impossible to get ahold of anybody to help with a claim I’ve been trying to process for months. Save your time and money and do not get insurance with the company.
Insurer: Pets Best
By: Alex
Not our final choice, but a very good one
We researched many companies and ASPCA was one from recommendations of our friends who are very happy with their policies. We were looking to have more coverage for wellness as we have two puppies, otherwise we would have chosen ASPCA
Insurer: ASPCA
By: M Phipps
Simple and Easy
This is the easiest process. Submitted my claim and less than a week later it has been processed and reimbursement is on it's way.
Insurer: Pets Best
By: Sandra
Horrible experience
My claim was denied and I was given zero explanation other than directed to "read my policy." I am confused, I pay for insurance for my cat to help with vet bills, but it doesn't work when my claims are denied! I would appreciate an explanation as to why my claim was denied. Thanks for nothing, Pet's Best (Pet's Worst).
Insurer: Pets Best
By: Jenny