219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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HORRIBLE customer service
I paid into the insurance and when I needed it to work it didn't. Also do to the covid-19 there was no help offered. I called and was told the only way for economic relief was to increase the deductible or to cancel and im thinking of doing it. My dog has a skin condition and she needs bathing 3 times a month with this shampoo and places are close to self wash and they don't want to reimburse for her condition. So NO!!!!! I would just pay out of pocket because I have given them almost $2,200 dollars for 3 years now they are like everyone else. GREEDY!!!! They send emails saying that they are here for you and your pet LIES. The way a company treats you in a time of need either your going to stay and keep customers or not and I see i will need to leave very soon.
Insurer: Trupanion
By: Shani
I havent had an issue with trupanion.
I havent had an issue with trupanion. Very quick with reimbursement and very easy to use. It makes me feel very good knowing that if my dogs get sick or injured, I know that I don't have to worry about what the cost is. I can focus on my pets being taken care of.
Insurer: Trupanion
By: Kelly
I have not made any claims to justify my satisfaction etc.
I have not made any claims to justify my satisfaction etc.
Insurer: Trupanion
By: Corliss
Grateful and very happy customer
I am so grateful to Trupanion. The claims experience is quick, efficient and supportive. Thank you. And, I recommend Trupanion at every opportunity!
Insurer: Trupanion
By: Christina
Great service and a lifesaver for Buzz
Huge claim - and it was paid within 48 hours. Incredible service. We recommend to every pet owner we know.
Insurer: Trupanion
By: Addie
Great customer service
Great customer service
Insurer: Trupanion
By: Andrew
Good customer service.
Good customer service.
Insurer: Trupanion
By: Stephanie
Friendly professional and caring.
Friendly, professional and caring. All the elements of true Customer Service.
Insurer: Trupanion
By: Lucienne