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Great customer service!
Great customer service!
Insurer: Trupanion
By: Loretta
Great service with fair pricing
Great service with fair pricing
Insurer: Trupanion
By: George
I always get someone on the phone within minutes and the person on the other end is always helpful friendly and patient.
I always get someone on the phone within minutes and the person on the other end is always helpful, friendly and patient.
Insurer: Trupanion
By: Madison
I am confused why there is a 35.00 account set up fee when I was already set up with the free month.
I am confused why there is a 35.00 account set up fee when I was already set up with the free month.
Insurer: Trupanion
By: Traci
I called when my dog was at the vet with what we thought was a life and death emergency.
I called when my dog was at the vet with what we thought was a life and death emergency. Matt was extremely professional, knowledgeable and compassionate.
Insurer: Trupanion
By: Michele
Recommend
I have already recommended this company to others
Insurer: Trupanion
By: Victor
I have been very pleased with staff interactions so far/ courteous and helpful
I have been very pleased with staff interactions so far/ courteous and helpful
Insurer: Trupanion
By: Gwendolyn
I have been very pleased with the policy coverage and with the knowledge and professionalism of the employees.
I have been very pleased with the policy coverage and with the knowledge and professionalism of the employees. The price is okay also.
Insurer: Trupanion
By:
I have had only positive experiences with Trupanion.
I have had only positive experiences with Trupanion. However, one of my co-workers had a very hard time with getting a claim re-imbursed and it took weeks to resolve because she was getting the run-around for who authorized pre-approval. That's why I rated it 9 instead of 10.
Insurer: Trupanion
By:
A ruff week made better
I was struggling with my printer to get the forms submitted, when I received an email that the claim was being processed. I don¡¦t know what kind of magic happened but it was a great experience in what was a very stressful week. I had the reimbursement in my account by the end of the week and my pup is feeling much better!
Insurer: Trupanion
By: Alexei