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Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very caring service with quick response.
Very caring service with quick response. I very much appreciate it.
Insurer: Trupanion Canada
By: Nikola
Trupanion is simply a wonderful company to deal with.
Trupanion is simply a wonderful company to deal with. Every single transaction that I have had with them has been dealt with quickly and efficiently every time! The representatives are compassionate and genuinely caring individuals who make you feel like you are part of a big family. I have not ever felt like just a "policy number" with Trupanion, not once. I have yet to file a claim for my pet, but I am not in the least bit concerned about having to do it if that moment arises as I have the utmost faith in this company. I have complete peace of mind knowing that Trupanion has our back. If you are thinking about Trupanion or on the fence about it; do it. You will not regret it! And your pet will definitely thank you! I know mine does. And knowing she is covered for quite literally anything...well, I couldn't put a price on that! My cat and I sincerely thank you, Trupanion! One of the best!
Insurer: Trupanion Canada
By: Danielle
Always there for you!
Trupanion is always fast and efficient. I would recommend them to every pet owner.
Insurer: Trupanion Canada
By: Pat
Worth the money
The claims process is always so simple, and fast. I often get my approval notice for meds before the vet even has a chance to call to say they're ready. And the odd time I have a question or need help, customer service is very helpful and quick to reply. Very, very glad we got this for our Berner. The monthly premiums were a bit higher than we were used to but it's more than paid for itself after a year.
Insurer: Trupanion Canada
By: Krista
So far so good.
So far so good. Couldn't give full marks as my premiums seem to have more than doubled in 6 years. That seems excessive.
Insurer: Trupanion Canada
By: david
Great service quick response and very knowledgeable
Great service, quick response and very knowledgeable
Insurer: Trupanion Canada
By: Denis
Fantastic service
Fantastic service
Insurer: Trupanion Canada
By: Nisa
customer service is really great and very patient
customer service is really great and very patient
Insurer: Trupanion Canada
By: Lorna
Good insurance, expect increases
Claims process is seamless. I have been very disappointed in the annual rate increases over the 7 year period, particularly because I had not been submitting claims and had considered cancelling several times. However, with my high energy dog, I figured it was just a matter of time and sadly now through an injury, I am benefiting from my monthly investment. Overall I am happy with Trupanion but would recommend it with caution about expecting continual rate increases regardless of your pets claims history.
Insurer: Trupanion Canada
By: Josh