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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

63,007 reviews

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Category with most reviews

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November 17, 2020

Not happy.

Not happy about several things. Poor communication, attitude, coverage, record keeping, etc. Happier before changes concerning payment method.

Insurer: Trupanion

By: Joyce

Useful
November 17, 2020

Owen was extremely caring when I used the chat to let Trupanion known Cade had passed away.

Owen was extremely caring when I used the chat to let Trupanion known Cade had passed away. Unexpectedly compassionate and even asked about my other puppy.

Insurer: Trupanion

By:

Useful
November 17, 2020

I love it

The customer service last night was amazing

Insurer: Trupanion

By: Majelia

Useful
November 17, 2020

The insurance has helped me to ensure care for my senior pup with health challenges.

The insurance has helped me to ensure care for my senior pup with health challenges. Each time I have contacted customer service, they have been kind & helpful. Their 24/7 is excellent. I had an ER visit for my pup recently & it took place over the weekend. Being able to call & ask questions about my coverage helped me make decisions on my dog's care.

Insurer: Trupanion

By: Sheree

Useful
November 17, 2020

The representative was so helpful in explaining how to fill out and submit the claim form and the many ways I could submit it.

The representative was so helpful in explaining how to fill out and submit the claim form and the many ways I could submit it. It was the first time I submitted a claim and it was so easy!

Insurer: Trupanion

By: Beth

Useful
November 17, 2020

The Trupanion rep Ali was extremely knowledgably and polite.

The Trupanion rep, Ali was extremely knowledgably and polite. My issue was able to be resolved quickly

Insurer: Trupanion

By:

Useful
November 17, 2020

Though I have yet to use Nicco's policy I have been most impressed with the service of phone contacts and have felt all my issues and concerns were met with patience.

Though I have yet to use Nicco's policy I have been most impressed with the service of phone contacts and have felt all my issues and concerns were met with patience...a rare treat!

Insurer: Trupanion

By: Joanne

Useful
November 17, 2020

Trupanion has been a very good insurance for my pets.

Trupanion has been a very good insurance for my pets. I usually tell my friends before you buy an animal please get insurance because it will help you with your bills especially if you have something very important to do for your animals. I have it very good luck with Trupanion so far. And I would always recommend it to other people. Thanks Debbie

Insurer: Trupanion

By: Deborah

Useful
November 17, 2020

Pleasant and Helpful Customer Service

Very simple and Diane was very helpful and personable

Insurer: Trupanion

By: Carol

Useful
November 17, 2020

Easy to understand

Was very easy filling out the app and I love the different options of the deductibles

Insurer: Trupanion

By: Steve

Useful

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