154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 16, 2020

Because it provides the most comprehensive and least confusing coverage good customer support and allows me (even as a veterinarian) to make medical decisions for my pets without having cost be a barrier to accessing the best care.

Because it provides the most comprehensive and least confusing coverage, good customer support, and allows me (even as a veterinarian) to make medical decisions for my pets without having cost be a barrier to accessing the best care.

Insurer: Trupanion Canada

By: Lisa

Useful
November 16, 2020

because she asnewered all my questions and was very polite

because she asnewered all my questions and was very polite

Insurer: Trupanion Canada

By: Jessie

Useful
November 16, 2020

Because she was very friendly when answering my cell.

Because she was very friendly when answering my cell. And solved my problem straight away.

Insurer: Trupanion Canada

By: Lori

Useful
November 16, 2020

Fast and Easy process!!!

Claim process was very easy, detailed and fast!

Insurer: Trupanion Canada

By: Ruben

Useful
November 16, 2020

Go with the best.

Everyone says you are the best.

Insurer: Trupanion Canada

By: Grant

Useful
November 16, 2020

Excellent customer service.

Excellent customer service.

Insurer: Trupanion Canada

By: Victoria

Useful
November 16, 2020

Great service and staff!

Great service and staff!

Insurer: Trupanion Canada

By: Megan

Useful
November 16, 2020

I did extensive research when I was choosing my pet insurance.

I did extensive research when I was choosing my pet insurance. I wish that you didn¡¦t have to pay more for 100% coverage and that your prices didn¡¦t increase every year. However, I am happy about how quickly phone calls are answered and direct billing with my vet. But I have noticed on more than one occasion the attitude and irritability I receive when I am asking customer service reps questions. I recently had to ask Karissa why my emergency vet did not direct bill trupanion and billed me instead. She kept saying that there was outstanding questions about health history and that updating was done on ¡§a rolling basis¡¨. She did not offer to update my dog¡¦s health history while I was on the phone with her and she did not, in my opinion, provide me with a valid reason as to why this history has not been updated for an entire year (I signed up summer of 2019). If I am paying over $100 every month to this service why are they not calling me to inform me that they are missing information? Seems lazy to me.

Insurer: Trupanion Canada

By: Roney

Useful
November 16, 2020

I think you (Trupanion) are there for all pets (I have no proof yet as far as payments but my dog is healthy now).

I think you (Trupanion) are there for all pets (I have no proof yet as far as payments, but my dog is healthy now).

Insurer: Trupanion Canada

By:

Useful
November 16, 2020

I was pleased with the customer service I received.

I was pleased with the customer service I received.

Insurer: Trupanion Canada

By: Juliette

Useful

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