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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I have always received excellent service and customer service support from your company.
I have always received excellent service and customer service support from your company. I always recommend you to others.
Insurer: Trupanion
By: Tammy
I received exceptional customer service!
I received exceptional customer service!
Insurer: Trupanion
By: Nicole
Vet employee and client
I work at the vet office as well as being a client and we love working with the online portal it is very easy to submit claims and the payment is instantaneous as well as very quick to the owners as well
Insurer: Trupanion
By: Danielle
I¡¦ve always had good experiences with Trupanion and it¡¦s representatives.
I¡¦ve always had good experiences with Trupanion and it¡¦s representatives.
Insurer: Trupanion
By: Mary
Best Experience
It was so easy to put in a claim and they responded instantly. The amount that was covered was put directly into my bank account. It has been the best experience I¡¦ve had.
Insurer: Trupanion
By: Chris
I've never had to use it so I don't know how great it is but the customer service was great when transferring my policy.
I've never had to use it so I don't know how great it is, but the customer service was great when transferring my policy.
Insurer: Trupanion
By: Amber
Trupanion Review
Only two errors were made in my claims process. Considering the number of invoices I turned in, that is a a remarkably low number.
Insurer: Trupanion
By: Christine
Really good customer service.
Really good customer service.
Insurer: Trupanion
By: Sergio
The insurance is not inexpensive
The insurance is not inexpensive and my first claim was denied because you equated it to nail trimming when in reality my dog broke his nail below the toe line so they had to put him under, lance it and cauterize it then he had to wear a boot for a month, it was denied on a technicality which I truly thought was crap. My vet tried to speak it but you still denied the claim...
Insurer: Trupanion
By: nicole