154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 04, 2020

You pay my refund promptly.

You pay my refund promptly...and are easy to contact

Insurer: Trupanion

By:

Useful
Verified December 03, 2020

I chose Healthy Paws and never looked back...

I adopted my pet and not long after, she needed surgery. This is the first pet I purchased insurance for and boy was I lucky to find Healthy Paws. After looking into several, I chose Healthy Paws and I could not be happier with that decision. My dog has issues as a result of the surgery and HP has been there every step of the way for us. Since her meds are a result of the surgery, they cover her meds and I submit my claim every six months (my choice, not theirs). My very first claim was over $22K and if you have a claim over $2K, I believe they will work directly with the pet hospital. They are just wonderful and I tell everyone of my experience, not to let people know I've spent over 45K to date and HP reimbursed, quickly I might add but to let people know pet insurance is NOT a waste of money and you never know what is going on inside your pet. As for a wellness plan, I feed my dog quality food,(Just Food For Dogs) get her vaccinations and nails trimmed (VIP), pretty much take care of her. Just do it!!

Insurer: Healthy Paws

By: Sharon

December 03, 2020

Easy process, fast service, none better

I adopted my pet and not long after, she needed surgery. This is the first pet I purchased insurance for and boy was I lucky to find Healthy Paws. After looking into several, I chose Healthy Paws and I could not be happier with that decision. My dog has issues as a result of the surgery and HP has been there every step of the way for us. Since her meds are a result of the surgery, they cover her meds and I submit my claim every six months (my choice, not theirs). They have not only never balked at any of the 92 claims and counting, they email every now and then to check on her. HP really cares. My very first claim was over $22K and if you have a claim over $2K, I believe they will work directly with the pet hospital. They are just wonderful and I tell everyone of my experience, not to let people know I've spent over 45K to date and HP reimbursed, quickly I might add but to let people know pet insurance is NOT a waste of money and you never know what is going on inside your pet. Just do it!!

Insurer: Healthy Paws

By: Sharon

Useful
Verified December 03, 2020

The representative was wonderful but…

The representative was wonderful but hanging out for 2 hours for help is ridiculous.

Insurer: ASPCA

By: Ann Fuller

Verified December 03, 2020

I wrote an email to you 3 days ago and…

I wrote an email to you 3 days ago and have yet to get a response. If this is how your insurance works I'm going to cancel the policy.

Insurer: ASPCA

By: Mary Ann McIntosh

Verified December 03, 2020

Nice people to talk too

Nice people to talk too. rates are very reasonable. The down side is when you call to speak to someone it can be an hour wait. They do have where they call you back but it’s still an hour wait

Insurer: ASPCA

By: Mary lufkin

December 03, 2020

Healthy Paws has been great for us.

Healthy Paws has been great for us. I got it when my two cats were kittens and the process for getting claims processed is incredibly easy and clear. They helped us out with some incredibly expensive end of life care for one cat that was a result of surprise event and that freed us up to focus on whether the medical care was the right choice for the cat to limit his pain without worrying about bills. Healthy Paws customer service is excellent. I wish health insurance for people was this good.

Insurer: Healthy Paws

By: Liz

Useful
Verified December 03, 2020

Healthy Paws has been great for us

Healthy Paws has been great for us. I got it when my two cats were kittens and the process for getting claims processed is incredibly easy and clear. They helped us out with some incredibly expensive end of life care for one cat that was a result of surprise event and that freed us up to focus on whether the medical care was the right choice for the cat to limit his pain without worrying about bills. Healthy Paws customer service is excellent. I wish health insurance for people was this good.

Insurer: Healthy Paws

By: Elizabeth Blessing

December 03, 2020

FIGO was great for handling claims, but tripled renewal rate.

FIGO was great for handling claims, but unfortunately, when it was time to renew, the rate tripled. I didn’t renew.

Insurer: Figo

By: Linda Durbano

Verified December 03, 2020

Better than human health insurance!

Amazing customer service and very fast claims processing! Having this insurance is worth every cent we pay and really puts our heart at ease. They not only process reimbursement fast, they also follow up with inquiries about our dog's health. Highly recommend!

Insurer: Healthy Paws

By: L Lin

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