209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The quick turnaround once I turn on my…
The quick turnaround once I turn on my claim and in the expert knowledge of the people if I have questions
Insurer: MetLife
By: Robin Baum
They can pay their claims
They can pay their claims. My dog died in May, 2025 and I have paid 8 years of premiums on time. When I filed the only claim for Lola they have given me the biggest runaround and as of October, 2025 I have not seen a dime. Now they only answer my inquires with a standard email about going to their help page. I have filed a Complaint with BBB and that got their attention for about 3 weeks. I am now filing a Complaint with the Georgia Insurance Commissioner's office and will take them to small claims court if this doesn't yield results. My dog died and they could care less. Horrible Company!!!
Insurer: Healthy Paws
By: Candace Ward
Navigating the apps and placing a claim…
Navigating the apps and placing a claim was super easy. Instructions for payment threw me off since it was a separate webpage but once I made the nee login and account. My payment was made within the hour.
Insurer: MetLife
By: Mimi D Carti’s mom
Best pet insurance we’ve had for our dogs
We switched a little over a year ago from a competitor and we LOVE MetLife Pet Insurance. The premium is very competitive, we love that we can bundle the deductible for all of our dogs, having the option to have unlimited coverage with a 90% deductible including preventive care, the ease of use of the app, and how quickly we get paid back. Needless to say, we love this insurance.
Insurer: MetLife
By: Paola Cardenales
Never know what your pet is going to do .
We have 4 dogs and they have paid our vet bills great .
Insurer: Spot
By: Tonya Holland
Spot has been great
Spot has been great, so helpful when my poor little Maisie started having seizures.
Insurer: Spot
By: Brenda Hall
Thank goodness for pet insurance or we…
Thank goodness for pet insurance or we would have had to pay $500 for an infection!
Insurer: Spot
By: Johanna Martinez
I just submitted my first claim
I just submitted my first claim. It was very easy but i have not received an approval yet let's see how it goes.
Insurer: Embrace
By: Irma C.
Multiple problems with numerous…
Multiple problems with numerous submitted claims not entered in the claims system and numerous delays due to the need to resubmit them and the need to contact customer service. Therefore, numerous delays with claim reimbursements. Also, given information on several occasions that is not consistent from customer service representatives.
Insurer: MetLife
By: customer
Metlife
Metlife does a great job providing transparency on the different insurance you can choose from. The price is affordable and is so worth it for our fur babies! I always tell people they should purchase Metlife. It bring me comfort our babies can get the care that they need and we don't have to spend an arm and a leg...or should I say paw.
Insurer: MetLife
By: Spenser