209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have had more trouble with this insurance companies customer service than any service. They love to get paid every month but when it's time for a payout from them, they claim it's preexisting when in fact it was not! $2100 vet bill! My vet and I had to submit paperwork to dispute the claim and as proof that it was not preexisting! Just know they will give you a lot less than you bargained for. Still awaiting a decision.
Insurer: MetLife
By: Iris
Claim processing time can be a little…
Claim processing time can be a little slow but the service is overall excellent.
Insurer: MetLife
By: customer
Ease of filing claim and speedy…
Ease of filing claim and speedy reimbursement
Insurer: MetLife
By: Tana Gaskin
Easy to sign up.
The woman I spoke with made the process easy and enjoyable to sign up my three cats. She took the time to fully explain the coverage provided for my babies and how to utilize the resources for maximum benefits.
Insurer: ASPCA
By: Lisa Hill
Excellent experience!
Hannah was excellent and was so helpful during the setup process, I would highly recommend.
Insurer: Embrace
By: Dawn
great processing of claim good timming
great processing of claim good timming
Insurer: Embrace
By: Leopoldo Kahn
Fast response
Fast response. Compared to others I've tried Met is the best.
Insurer: MetLife
By: Dominic Martello
Quick and easy great pet insurance
Quick and easy great pet insurance
Insurer: MetLife
By: Rob Delgiorno
Always easy to submit claim
Always easy to submit claim. Only had to call once on prior claim. If there was a place to add notes to the claim adjuster it would be helpful I recommend MetLife pet insurance to many people not knowing what insurance to choose for their pets.
Insurer: MetLife
By: Charmaine