219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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i Needed to add another dog to my policy.
i Needed to add another dog to my policy. It was so quick and easy. I had questions. And they were answered without hesitation in a friendly and courteous manner!
Insurer: Trupanion
By: Alice
I have been very impressed by customer service.
I have been very impressed by customer service. I have never had to make a claim but I know when I do I will get careful attention Yes
Insurer: Trupanion
By: Jody
I have always had a great experience with your company.
I have always had a great experience with your company. You are always quick to answer questions, pay the claims and help us with any questions we have.
Insurer: Trupanion
By:
I appreciate what Trupanion has done
I completely appreciate the care Trupanion has allowed us to give our dog. The is the glue that holds us together and we would be devastated if we lost her, especially if it was due to not being able to afford care. Trupanion is affordable and has a no hassle claim system. They give quick pre approvals and are quick do do their fair share. Their call service is also wonderful. They are always friendly and honest. Quite honestly, we all hope that we will not need to use the pet insurance. You may wonder, then what's the point? The point is for those $5,000 emergencies that pop up. When they do, Trupanion will help you through it. I really appreciate it and would recommend it ^_^
Insurer: Trupanion
By: Hans
I called at 9 am and spoke with a Carla.
I called at 9 am and spoke with a Carla. She was AMAZING! Needless to say, I was very anxious about the procedure my fur baby (Lucas is a Boxer) needed done. She calmed me down, got the information she needed. Talked to me and Lucas and was an Angel. Within 2 hours we were pre approved for his surgery. No fuss, no issues! I am so so happy we have Trupanion! You are AWESOME and I will ighly recommend you!!!! Sharon Kilday
Insurer: Trupanion
By: Joseph
Hassle free coverage
Hassle free coverage. I was initially aggravated because the vet didnt give me correct information. But when the bill came, Trupanion had taken care of there part without needing anything from me. Thank you!
Insurer: Trupanion
By: Bob
Great customer service but not happy about my 53.
Great customer service but not happy about my 53.8% premium increase this year. This caused me to go from a $0 to a $150 deductible in order to keep my monthly premium costs affordable. I appreciate that costs go up but 53.8% in one year?! This will have me recommending to my friends and family that they do some shopping around for pet insurance where, previously, I was just outright recommending Trupanion as the best that one could get.
Insurer: Trupanion
By: Mike
got the check within 10 days
got the check within 10 days
Insurer: Trupanion
By: Paul
Do your research-Buyer Beware
For one having a rescue dog and not allowing 'pre-existing conditions' as an exception is really not worth having insurance at all, especially for my rescue. He has a pre-existing eye condition which require daily drops and you don't cover the cost of the eye drops or his allergy medication. Additionally, having a per condition deductible is not worth having insurance at all. I've been lucky not having many medical issues for my dog, but at $90/month and calculating out the cost per year and for what you end up covering, I'm better off just paying out of pocket. I will be cancelling my subscription.
Insurer: Trupanion
By: Theresa