215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company for pet insurance
Great company! We've got all our claims paid so far, it's hassle free.
Insurer: Nationwide
By: Anu
Smooth sailing after a rough start.
It was a bit of a learning curve to figure out exactly what documentation was expected when filing a claim, but now that I have it figured out (and my vet knows how to fill out my receipts), filing my claims has been pain free.
Insurer: Nationwide
By: Monica
Impressed with service
I've had insurance on all of our dogs since they were 8-week old pups because dogs for us are not just pets, they are full-fledged members of our family. The thought of having to let one go because we couldn't afford an expensive surgery is just unthinkable. That said, I've always been skeptical about pet insurance companies in general. I've read a lot of bad reviews and horror stories about them, and have always wondered whether they would actually pay if we had to file a claim. I switched to Embrace a few years ago because the pricing was better than what I was paying and the reviews were good. I recently had to rush Carmela, our little Chorkie, to an all-night vet hospital 40 miles from where we live because they were the closest place open at night. Her stomach was severely bloated and hard as a rock, and I was afraid that she might have an intestinal blockage and might not survive the night without surgery. It turned out that there was no blockage, but the hospital really took advantage of us and the bill was over $1300.00. I submitted a claim to Embrace, thinking that this was the acid test. I had all of the required documentation, and according to my policy this was a legitimate claim. If they did not pay, I was going to forgo insurance on all of our dogs and start a dedicated savings account instead. Embrace makes the online filing very easy, and I got an e-mail in minutes confirming the filing and telling me I would hear back from them in 7-10 business days. This morning, a week later, I got another e-mail telling me that my claim was approved and a check was in the mail. I am very pleased and impressed with Embrace, and will continue to insure all of our dogs with them. I can't say enough about how highly I recommend them.
Insurer: Embrace
By: Eric
Absolute fraud on your underwriters part
My little puppy had a scab on its tail, and your underwriter wrote a diagnosis of cellulitis that will carry with my dog for the rest of its life. Also a diagnosis for conjunctivitis, also assumed, and not verified. I am in the process of trying to get that reversed but they were not only rude to me they were rude to the vet and they’re trying to make up diagnosis that aren’t even true for my puppy. It’s absolute insurance fraud on your part. My puppy’s name is teddy, and our policy number is c2507485. I’m so upset by yourself service and assumed diagnoses by an inexperience underwriter. As soon as I get these diagnoses removed I will look for another agency. Terrible thing to do.
Insurer: Nationwide
By: Holly
Excellent pet insurance
Excellent pet insurance
Insurer: Nationwide
By: Trena
Outstanding service
Outstanding response to my needs
Insurer: Nationwide
By: PATRICK
Easy and reliable
I had to take my dog to the vet for a lump and we didn't know what was wrong with her. The vet had to take trays and keep her for the day to evacuate her leg. It was a costly day but we were able to file an claim very easily and we were refunded much of the cost within 3-4 days. It was quick and easy to file the claim and receive our reimbursement.
Insurer: Nationwide
By: Kirsten
Fantastic coverage and service.
Recommend this coverage to every pet owner.
Insurer: Nationwide
By: Lillian
Better online form
The online form makes it easier than the older fillable form that you had to email in.
Insurer: Nationwide
By: Matthew
Nationwide is always on my side
The claim was really easy to submit. The only problem I have is with my that’s staff. I always have to request the invoice and my dog’s medical record. My puppy is a doodle. I do see golden doodles listed as a breed. I don’t see Sheepadoode. Can this be added?
Insurer: Nationwide
By: Nationwide