219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not good not helpful.
Not good not helpful. Makes me question the policy and if I really need a insurance that isn't going to be there for pet when needed
Insurer: Trupanion
By: Michael
excellent customer service.
excellent customer service.
Insurer: Trupanion
By: Durland
TRUPANION is absolutely the best!
Can't beat the ease of filing claims and fast re-imbursements. We are so lucky to have TRUPANION for our insurance company.
Insurer: Trupanion
By: Emma
They refuse coverage for most injuries/ailments
My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money
Insurer: Trupanion
By: Brendan
I tried adding the preventative care…
I tried adding the preventative care when I signed up and it apparently didn't work. When I logged in for the first time, it says I have to wait a year to add this service. The website checkout process needs to be clearer so that customers can review and confirm all services before making payment.
Insurer: Spot
By: Marilee Malott
I don't know what you are asking here.
Turn around time on receiving my check was very fast.
Insurer: Nationwide
By: Karen
The representative Mikala was very…
The representative Mikala was very professional, knowledgeable and kind , appreciate the info that made it easy to sign -up.... George L.
Insurer: AKC
By: customer
As soon as recurring charges appeared, Nationwide grasped at straws to claim a pre-existing condition
I insured my puppy on the first day allowed after bringing him home. My first few claims for things like puppy vaccinations were paid without issue. But as soon as I had any kind of recurring vet expenses, Nationwide spent two months digging through repeatedly submitted medical claims and grasped at straws to find something they could claim was a pre-existing condition. Additionally, my claims were delayed for as long as possible prior to the determination being made. In my opinion, it is clear this company will do whatever they can to find a way to decline any chronic claims. I am not impressed and have told my vet, who is sharing that info with other clients.
Insurer: Nationwide
By: Jean
Excellent!
We have a 2.5 year old doodle who has been with healthypaws since Jan 2018. Healthypaws has been great. They are not only super easy to deal with (which is a big plus in the world of insurance!!) they also have been prompt and speedy with responses and pay-outs. We are happy customer and have no hesitation to reccomend them!
Insurer: Healthy Paws
By: Sidd Ghosh
Healthy Paws is incredibly responsive, efficient, accurate, easy to use, and caring. Fantastic service!
Healthy Paws is incredibly responsive, efficient, accurate, easy to use, and caring. Fantastic service!
Insurer: Healthy Paws
By: John