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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service!
I would say that when ever I would call you It was always a pleasant friendly voice on the other end, and sending claims in, was always a very fast response to me.
Insurer: Nationwide
By: Ron
Thank you Healthy Paws!
We are so grateful for Healthy Paws. Our cat’s health suddenly took a drastic nosedive, and we have spent many long nights in emergency rooms, countless vet appointments, and hospitalizations. Without Healthy Paws, the cost of months worth of these bills would have been too expensive to keep up with. We wouldn’t have been able to get her the necessary care she needed to keep her alive right now. She wouldn’t be here without Healthy Paws. I strongly recommend considering Healthy Paws insurance, even if you believe your pet is young and healthy. Our cat is only a year and a half old, had no pre-existing issues, and we were told by her vet she was the healthiest cat they’ve seen at her yearly checkup right before her health took a turn. This can happen to any pet at any age, and you will be so grateful to have Healthy Paws. Thank you so much again!!
Insurer: Healthy Paws
By: Danielle Orbach
THANK GOODNESS for Healthy Paws insurance!
I have never had pet insurance before but I am SOOOOO thankful that we are covered by Healthy Paws now. I would never have expected a cancer diagnosis for our sweet boy but I feel so fortunate that Healthy Paws has eased some of the fear. I have been truly impressed with their service and quick turnaround of our claims. It makes this unbearable situation... SOOOO much easier. AND they even check up on him to see how he is doing. Truly wonderful service and peace of mind. THANKS Healthy Paws!
Insurer: Healthy Paws
By: Andrea
Extremely pleased with performance and compassion.
Our 11 year old English Lab had some serious issues which we later found out was from a bigger than grapefruit sized mass in his abdomen. He was rushed to the emergency vet after having projectile vomiting and not being able to defecate. The entire encounter has taken a month and several visits to the emergency vet ending up in surgery. Healthy Paws responded within a week of submitting the first invoice and we had a check. They also emailed us on several occasions to check on our boy. We have been reimbursed very quickly, usually within a week. They have shown a lot of compassion and understanding on this terrible journey and have been with us every step of the way. I highly recommend them for your pet's insurance protection. The only negative I would say is, they don't cover exams. It would be nice if the covered emergency exams as every visit we had to emergency had a pretty high exam cost.
Insurer: Healthy Paws
By: Beverly
Owner
Nationwide always does a wonder job. We’ve had 4 dogs with you and all were all taken care of! I’ve recommended many many friends and strangers to take advantage of your company.
Insurer: Nationwide
By: Ramelle
Everyone at nationwide is always very helpful with anything and everything
They at nationwide are always so helpful with any questions you have. Always pleasant to speak to.
Insurer: Nationwide
By: Lenore
Can you make your customers first and then your shareholders second?
I've been a customer now for 6 months and from what I can tell Embrace will do everything they can to not cover any claim by trying to find any pre-existing conditions. For example in my case because my puppy had a short diarrhea episode when it was 10 weeks old a claim was recently denied when going to the ER after she ingested some moss, rocks, dirt, and wood. The only think Embrace latched on in the recent incident was that my puppy had diarrhea "again" and therefore diarrhea became "a pre-existing condition" and the claim was denied and expenses not covered. As an Embrace customer I understand the need for Embrace to vet the claims and make sure they're valid before reimbursing some of them. At the same time Vet hospitals don't have a lot of time to provide lengthy explanations on the Claim forms which leaves too much room for your adjusters to flat out deny and close the claims. There should be a policy to give YOUR CUSTOMERS the benefit of the doubt by asking to provide more information. We're your customers and it would seem logical that you want to help us instead of making it obvious all you want to help is YOUR BOTTOM LINE and YOUR SHAREHOLDERS.
Insurer: Embrace
By: Sebastian
Thank goodness for Healthy Paws!
I have never had pet insurance before but I am SOOOOO thankful that we are covered by Healthy Paws now. I would never have expected a cancer diagnosis for our sweet boy but I feel so fortunate that Healthy Paws has eased some of the fear. I have been truly impressed with their service and quick turnaround of our claims. It makes this unbearable situation... SOOOO much easier. AND they even check up on him to see how he is doing. Truly wonderful service and peace of mind. THANKS Healthy Paws!
Insurer: Healthy Paws
By: Andrea Jaggers
Easy and quick claim filing process and great customer services.
It's very easy to file claim with Healthy Paw. I just uploaded invoice and medical record and it only took Healthy Paw a few days to review and approve my claim. I received a check within a week of claim filing. Few days later, I even received an email from the customer service asking how my pet is doing. I'm very happy to have a policy with this caring business.
Insurer: Healthy Paws
By: TELLUS
Thankful for Healthy Paws!
We recently had an emergency vet trip for our pup in a very serious and scary situation. Following her care, I submitted a claim. Healthy Paws was extremely quick in processing the claim and checked in on how our girl was doing the next week. I’m so thankful for them to ease the financial burden to ensure we could do what we needed to do to get her healthy again!
Insurer: Healthy Paws
By: Tammy