154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,977 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,305 reviews

4.9
Healthy Paws

10,736 reviews

4.9
Fetch

27,409 reviews

4.9
Trupanion

62,914 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 04, 2025

Fast,easy,no nonsense pet insurance.

I had pet insurance on my 2 dear pups back in 2005. It was a nightmare to get any money back. Had to get paper copies from Vet,fill out long claim forms with lots of details,mail it in ,then was often called for more info. Not with Pumpkin,my husband uploads the paperwork that my Vet is nice enough to email me. I fill out a few important questions on Pumpkins online claim form,upload the documents and that's it,no questions asked! Now that I have direct deposit I get reimbursed so quickly! I've called customer service for some questions and they answer the phone is than less a minute. That's unheard of these days. I am so happy my dear pup has Pumpkin insurance to help with the costs of her care

Insurer: Pumpkin

By: Marianne

Verified December 04, 2025

Paid very quickly

Paid very quickly, no extra documentation needed.

Insurer: Fetch

By: Teri

December 04, 2025

STAY AWAY FROM HEALTHY PAWS!

I have senior dogs who have been with Healthy Paws since they were puppies and we were just notified that our rates are increasing by over 400%. Healthy Paws is doing this to all senior pets now, they're trying to get rid of them. It's sadistic. They're now owned by the insurance company Chubb and Chubb ONLY cares about making money, they care nothing about our pets or the promises Healthy Paws made to us when we first opened our policies. Not only are our premiums increasing by over 400%, but they're reducing our reimbursements from 90% to 70% and raising our deductible. Please join the Facebook group called "Senior Pets Priced Out By Healthy Paws" and do a Google search for the dozens and dozens of Reddit threads that so many folks are writing about the BS that Healthy Paws/Chubb is currently trying to pull. It's absolutely horrifying. My monthly premiums are going from the $300's to the $1200's. PER MONTH. Even ChatGPT took a few tries to understand this when I was running my new premium scenarios through it- it kept thinking I meant $1200 per YEAR. This is completely criminal behavior. And don't believe all the fake positive reviews that all these new fake accounts are leaving on TrustPilot- FAKE, FAKE, FAKE. Senior pets are getting royally screwed over by Healthy Paws and Healthy Paws/Chubb COULD NOT CARE LESS. They want to get rid of us. It's so sad because they used to be such a decent company. :(

Insurer: Healthy Paws

By: Schmitt

Verified December 04, 2025

I have 5 dogs and my poor Buddy just…

I have 5 dogs and my poor Buddy just passed away MetLife Paid policy limits of $5000 twice in the last 3 years no agreements. Highly recommend anyone with pets have insurance

Insurer: MetLife

By: Jeff Kaplan

Verified December 04, 2025

Trupanion has exceeded all of our…

Trupanion has exceeded all of our expectations. At a time when we were so concerned about our Maisy, trupanion covered so much that we could focus solely on our beloved Maisy. Thank you.

Insurer: Trupanion

By: Lucy

December 04, 2025

Terrible company

Terrible company. Similar to regular insurance they deny. Don't cover things clearly covered.

Insurer: Pets Best

By: Cameron Eliot

December 04, 2025

SHE WAS AWESOME!!

SHE WAS AWESOME!!! AND SO IS FETCH

Insurer: Fetch

By: JD

Verified December 04, 2025

Resolve redundant policies

Agent called to are knowledgable, cheerful and effective

Insurer: Nationwide

By: Felix

Verified December 04, 2025

So far so good in my first year of…

So far so good in my first year of coverage. Pay outs are quick and staff is very friendly

Insurer: Spot

By: Kelly Hanson

December 04, 2025

WORST COMPANY TO WORK WITH

I have had the absolute worst experience with this company. My employer provides pet insurance through Nationwide which is why I chose them in the first place but that was the biggest mistake ever. I made my FIRST round (yes 1st round) of policies through nationwide and provided my employee ID for payroll deduction. 1 out of 3 policies lapsed because "I did not enroll through my employer" so the payroll deduction could not be made (EVEN THOUGH I PROVIDED MY EMPLOYEE ID FOR DEDUCTIONS). Tell me why my other two policies are perfectly fine and active? Throughout the 2 months of going back and forth I have had a representative tell me that Nationwide is fully in the wrong and made the mistake of not directing me to my employer and because of this, I didn't have to backpay the months the policy lapsed. I called them two weeks later to ask for an update and a new representative was now telling me that I needed to backpay the lapsed policy to reopen it. I refused to backpay it and told them to cancel it so I could make a new policy THROUGH my employer's website. I made 3 new policies through my employer and planned to keep the original 2 open so that my dogs were covered between the activation periods. I got confirmation emails of the new policies and everything seemed to be fine. My dog gets seen by a vet and I go to file a claim and now they are advising me that I can't have two policies open and that I needed to cancel one. If I were to cancel the original policies, they would have to go through the underwriting process again and risk not being covered for what they were recently seen by the vet. They would also not be covered till the new activation date which was January. In addition to this, they rep said that I may run into more problems with the new policies because the employee ID was incorrect EVEN THOUGH I SIGNED UP THROUGH MY EMPLOYER'S WEBSITE. Because of this she asked me to give my social security over the phone. I asked if they were ever going to notify me of this problem and request my social security through an email and they said no which means that they would have probably canceled the new policies due to the wrong Employee ID and NOT NOTIFY THE POLICY HOLDER. On top of all of this, the supervisor I spoke to was unprofessional, not caring and polite at all. This has been the worst experience ever.

Insurer: Nationwide

By: Leilani

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