221,424+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Getting pet insc from MetLife has been…
Getting pet insc from MetLife has been the best thing i have ever done for my fur babies.
Insurer: MetLife
By: Mandi
Denied cancer care over an unrelated old lump—policy feels like a scam
I have accident/illness care for my French bulldog. A couple of years ago, he was treated for a minor left eyelid mass. Recently, he developed cancer in his right EAR—the complete opposite side of his body and an entirely different body part. Pets Best denied his diagnostic and cancer care, claiming it is a "pre-existing condition." Their policy is written so that if your pet has a single mass removed anywhere, every single mass that occurs for the rest of their life is automatically deemed pre-existing and excluded from coverage. This loophole is devastating when your pet actually needs cancer treatment. It feels like a giant scam designed to avoid paying out when it matters most. Potential buyers beware.
Insurer: Pets Best
By: Brianna Newhart
Broad coverage
Broad coverage, vet recommended, website user friendly,
Insurer: MetLife
By: Gracie's Mom
Great company ! Never had a problem
Spot is very quick to respond to any submissions. Never had an issue with claims. Very good price - they are always fast and efficient responses!! Definitely recommend them! The price is even better if you go through sams club! Find it a great value for pet insurance and I have had a few different insurances.
Insurer: Spot
By: melinda rischar
Processed my claim very quickly.
Processed my claim very quickly.
Insurer: Spot
By: Dawn Robertson
Call Center Workers are the WORST
I get so damn mad at these offshore call center workers who know absolutely nothing outside of the English script they are given. AI could do better. The woman could not tell me the amount of the 'exclusion' for one of my claims. She did not know what an 'exclusion' is and insisted on telling me that it is something it is not! When I asked for a supervisor, I was put on terminal hold.
Insurer: Healthy Paws
By: Kevin North
Good experience sometimes there is a long wait for claim review
I have had a great experience with spot. My first claims were covered quickly. My most recent claim has taken much longer or my rating would be 5 stars.
Insurer: Spot
By: Briann
Great communications and follow…
Great communications and follow through. Easy to work with.
Insurer: Spot
By: Dale
Spot Pet Insurance was SPOT on my fur…
Spot Pet Insurance was SPOT on my fur Baby got sick took him to the vet submitted my bill afterwards smooth process got Paid. I liked Spot
Insurer: Spot
By: Tom
Virtual support was easy and the claim…
Virtual support was easy and the claim was easy to submit and fast direct deposit.
Insurer: MetLife
By: Parent of Kitten