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PetsBest math is deceptive
One understands that a 20% copay kicks in once the deductible has been reached. I.e., for a $1300 vet bill with a $1000 deductible and 20% copay, the insurance payout should be: (1300-1000) x 0.8 = $240. Not by PetsBest math. PetsBest applies that copay to the entire bill. I.e., the customer pays the deductible AND an additional 20% on those deductible dollars. So in the above example the payout is: ((1300 x 0.8) -1000) x 0.8) = $32. In effect, this makes the copay $1250 as not a single payment will be made before (vet bill x 0.8) > $1000. Hard to believe, but true. This was our actual calculated experience. Nowhere on the website is this unusual calculation and interpretation of copay/deductible explained. We are not renewing our policy after this year and strongly recommend against others falling victim to PetsBest math.
Insurer: Pets Best
By: Glen MacPherson
Lost without the help of Trupanion
The stress of a severely sick animal is overwhelming and having Trupanion allowed us to save our little dog ! Everyone is so professional and Thsnk you!!!
Insurer: Trupanion Canada
By:
Excellent experience with Trupanion
The Trupanion team are always so helpful and kind. We are very happy with the service so far. Our claim for Gregory was settled extremely quick.
Insurer: Trupanion Canada
By:
" Toby Tyler Reviews "
This is the first time I have had pet insurance for one of my pets and am so far extremely happy with the service so far.
Insurer: Trupanion Canada
By:
Great first experience!
This was my first time making a claim and it was very easy and quick.
Insurer: Trupanion Canada
By:
The best pet insurance provider
Trupanion is a dream to have as my pets insurance provider. Claims are quickly processed, it’s so easy to get in touch with someone if I need to talk to them, I am constantly recommending them to anyone who will listen! They make the experience so easy. Hands down they are the best pet insurance provider out there.
Insurer: Trupanion Canada
By:
Great first claim experience
Very responsive and reasonable! Submitting claims is easy!
Insurer: Trupanion Canada
By:
Happy customer, healthy pet.
We are very pleased with your service. We like that our vet can put the claim in on our behalf
Insurer: Trupanion Canada
By:
Worth Every Penny
We love the direct billing! We are at the vet once per month, so it is incredibly convenient not to have to file a ton of claims.
Insurer: Trupanion Canada
By:
You were very quick in dealing with our claim in such a stressful time
You were very quick in dealing with our claim in such a stressful time
Insurer: Trupanion Canada
By: