154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
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14,161 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

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December 15, 2020

Waste of my money and time

Trupanion only looks at the vets notes, does not do any follow up with the vets office to verify the results. In my case this is costing me $$$ and time to fix. What do the reps at trupanion get paid for? == PS: I HAVE spoken to trupanion SEVERAL times already. Don't ask me to keep calling you up. You don't make an effort to help your customers. You marked my pet's condition as a pre existing one but this was NOT the case. My Vet had to call you up to explain it, he could have easily said he is too busy to call an insurance company. Luckily he was considerate. I am deeply disturbed by this. When you mark something as pre existing condition it affects all my future claims and you know this quite well and have been trying to exploit this fact.

Insurer: Trupanion

By: Deepa Bhatt

December 15, 2020

Can’t ask for more

Excellent customer service. My claims took just few hours to process. Top class platform. Transparent pricing. Can’t ask for more. Every pet owner should have a pet insurance and that too with Figo.

Insurer: Figo

By: Usha Narayanan

December 15, 2020

Skeptical bout pet insurance? Do Not Be

I purchased pet insurance for my pup, just to be on the safe side. When he turned one he was diagnosed with idiopathic epilepsy and I was heartbroken and stressed out on how to care for and cover medical expenses. Trupanion stepped and offer their service and they approved a lot of the expenses to be covered. I will never regret getting pet insurance. And would highly recommend for our fur babies !

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Simple with dog owners helping

It was very easy, nice guy with pets helped me

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Professional curteous service great staff easy to use website.

Professional, curteous service, great staff, easy to use website. Accepted at most vets.

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Claim Experience

So pleasantly surprised by speed at which claim was processed, text feedbacks/follow-up’s, great customer service. Very happy with Trupanion. Your great reputation is well deserved.

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Thanks, Trupanion.

The folks at Trupanion have been great! I really feel they can about me and the well being of my pet. It's reassuring. So glad Mattie's Place got me to sign up. My girl will have surgery in the spring which has already been preauthorized. I would recommend Trupanion to anyone, particularly those who take on rescues and haven't raised them from pups.

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Good but a little surprised at coverage

The vets office submitted the claim. That went great, however when I purchased this policy I did not realize that you don’t cover the exam fee

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

Very helpful understanding and polite

Very helpful, understanding and polite

Insurer: Trupanion Canada

By:

Useful
December 15, 2020

We love Trupanion!

We love Trupanion, claims are processed quickly and smoothly, customer service is amazing.

Insurer: Trupanion Canada

By:

Useful

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