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Efficient and very timely.
Efficient and very timely. The best insurance company I have ever dealt with, including human companies.
Insurer: Trupanion
By:
Emilee was: kind informative addressed me like she knows me and my pets clear on what Trupanion will do and communication.
Emilee was: kind, informative, addressed me like she knows me and my pets, clear on what Trupanion will do and communication. Trupanion also is sending me update emails on the status of the claim. All around Awesome.
Insurer: Trupanion
By:
Even though I think the Trupanion Insurance is great and would recommend it my experience trying to get additional puppies on my ALAA Group Plan with Trupanion has been horrible!
Even though I think the Trupanion Insurance is great and would recommend it, my experience trying to get additional puppies on my ALAA Group Plan with Trupanion has been horrible! I've been trying to get two additional puppies added for maybe 10 days to 2 weeks and talk to Trupanion folks but they say they have to have someone else call me that is in the Group Department and I never get a call back. In the meantime these dogs are uninsured!!! I tell my Puppy Families to sign up the day they get a puppy from me and they have good experiences...thankfully. NOT ME, HOWEVER. Not happy!
Insurer: Trupanion
By:
Every person I’ve ever spoken to there is unbelievably kind and caring.
Every person I’ve ever spoken to there is unbelievably kind and caring. They are also super helpful if I need help with submitting, etc. Also, I love how my personal vet can submit straight to you. Last week I had to go to another vet and pay myself. When I submitted the bill to your it was approved and paid within 48 hours. Fantastic service. I would highly recommend Trupanion to anyone, and would encourage anyone who doesn’t have let insurance to get it. Because you never know when you’ll need it. And after a cancer diagnosis for my dog, at 5yo, boy, did we need it. It took a TON and stress of a horrible situation.
Insurer: Trupanion
By:
Goumba
Everything went great. Just hate how you raise the rates each year.
Insurer: Trupanion
By:
Excellent customer service
Excellent speedy customer service. We tell people all the time what an excellent company Trupanion is.
Insurer: Trupanion
By:
Outstanding Service on Our Claim
fast and fair service, a great company
Insurer: Trupanion
By: