217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So very helpful.
So very helpful. I was having trouble faxing invoice and they led me in emailing document.
Insurer: Trupanion
By: Faye
So far so good prompt response to claims
So far so good, prompt response to claims
Insurer: Trupanion
By: Linda
Response is quick.
Response is quick. 8 instead of 10 because I feel more things should be covered. Ie at least part of the office visit charge.
Insurer: Trupanion
By: Debra
FairnandnQuicknService
Quick, fair, customer service extremely helpful.
Insurer: Trupanion
By: Charlz
Second claim much better.
Much better this time. This is how the claim process should have gone the first time. Had it, I would have kept my other dog with the company.
Insurer: Trupanion
By: Douglas
Kaila was wonderful.
Kaila was wonderful. She answered all of my questions, was professional and courteous. Many thanks to Trupanion and all of the exceptional service provided to my fur babies!
Insurer: Trupanion
By:
Great coverage and service
Its very easy to submit claims and receipts. They are processed in a timely manner and the coverage has been great.
Insurer: Trupanion
By: Danielle
HORRIBLE customer service
I paid into the insurance and when I needed it to work it didn't. Also do to the covid-19 there was no help offered. I called and was told the only way for economic relief was to increase the deductible or to cancel and im thinking of doing it. My dog has a skin condition and she needs bathing 3 times a month with this shampoo and places are close to self wash and they don't want to reimburse for her condition. So NO!!!!! I would just pay out of pocket because I have given them almost $2,200 dollars for 3 years now they are like everyone else. GREEDY!!!! They send emails saying that they are here for you and your pet LIES. The way a company treats you in a time of need either your going to stay and keep customers or not and I see i will need to leave very soon.
Insurer: Trupanion
By: Shani
I havent had an issue with trupanion.
I havent had an issue with trupanion. Very quick with reimbursement and very easy to use. It makes me feel very good knowing that if my dogs get sick or injured, I know that I don't have to worry about what the cost is. I can focus on my pets being taken care of.
Insurer: Trupanion
By: Kelly