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Claim was easy to file and quickly resolved.
Claim was easy to file and quickly resolved. I wish all insurers were this easy to work with.
Insurer: Figo
By: Greg
Would not have a pet without it
Takes financial burden off, allows you to afford more care and treatment, Would not have a pet without insurance anymore. Pays in reasonable time period and is helpful answering questions.
Insurer: Pets Best
By: Bonnie
We are so grateful for Healthy Paws
We are so grateful for Healthy Paws. Interactions with customer service have been a breeze, claims submission process is so easy, and plans are affordable. We decided to get insurance for our pup Willow right after adopting her and we are so glad we did because it has helped us so much with unexpected costs related to her significant allergies. It is comforting to know we have coverage as we have sought out the best care for our fur baby,
Insurer: Healthy Paws
By: Rachael Lackay
Nothing but good things to say
Healthy Paws has made the claims submission and payment process a breeze. Our pup suffers with severe allergies and them covering a significant portion of the costs of her treatment has been so helpful. Highly recommend.
Insurer: Healthy Paws
By: Rachael
Great customer service and great…
Great customer service and great coverage!
Insurer: Trupanion Canada
By: Sonny Guzman
PetsBest math is deceptive
One understands that a 20% copay kicks in once the deductible has been reached. I.e., for a $1300 vet bill with a $1000 deductible and 20% copay, the insurance payout should be: (1300-1000) x 0.8 = $240. Not by PetsBest math. PetsBest applies that copay to the entire bill. I.e., the customer pays the deductible AND an additional 20% on those deductible dollars. So in the above example the payout is: ((1300 x 0.8) -1000) x 0.8) = $32. In effect, this makes the copay $1250 as not a single payment will be made before (vet bill x 0.8) > $1000. Hard to believe, but true. This was our actual calculated experience. Nowhere on the website is this unusual calculation and interpretation of copay/deductible explained. We are not renewing our policy after this year and strongly recommend against others falling victim to PetsBest math.
Insurer: Pets Best
By: Glen MacPherson
Great first claim experience
Very responsive and reasonable! Submitting claims is easy!
Insurer: Trupanion Canada
By:
Happy customer, healthy pet.
We are very pleased with your service. We like that our vet can put the claim in on our behalf
Insurer: Trupanion Canada
By:
Worth Every Penny
We love the direct billing! We are at the vet once per month, so it is incredibly convenient not to have to file a ton of claims.
Insurer: Trupanion Canada
By:
You were very quick in dealing with our claim in such a stressful time
You were very quick in dealing with our claim in such a stressful time
Insurer: Trupanion Canada
By: