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staff member was helpful and answered all my question he also paid attention to my dog illness problem
staff member was helpful and answered all my question he also paid attention to my dog illness problem
Insurer: Trupanion
By:
Submitting a claim to Trupanion was simple and the response time was very quick!
Submitting a claim to Trupanion was simple and the response time was very quick!
Insurer: Trupanion
By:
The customer service rep was very helpful and thorough when answering my questions.
The customer service rep was very helpful and thorough when answering my questions. Also, the 24/7 availability is a bonus!
Insurer: Trupanion
By:
Thank you Trupanion!
The experience is professional and speedy!
Insurer: Trupanion
By:
SUPERLATIVE
The person that I spoke to on the phone, Rick, was outstanding!
Insurer: Trupanion
By:
The person who helped me was very accommodating and took the time to answer all my questions.
The person who helped me was very accommodating and took the time to answer all my questions.
Insurer: Trupanion
By:
they are very prompt in processing the claims
they are very prompt in processing the claims
Insurer: Trupanion
By:
Lacks communication
Took many months just to get a response. And the end results was denied because they couldnt get a response from my vet office. If someone would have emailed, texted or called me to inform me they were having issues, I would have assisted by reaching out to my vet myself.
Insurer: Trupanion
By: