217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide truly care about my Boxer Thea and that is a great feeling.
Very prompt and responsive company.
Insurer: Nationwide
By: Sarah
Scammers
Our puppy broke her knee in half while in the 14 day window of illness and post 7 day window of injury. They denied all her claims posting the accident as illness. Another insurance company ripping people off. And it took over a month to get an answer to my claim!
Insurer: Pets Best
By: Malgorzata
Quick and easy claims process
Quick and easy claims process.
Insurer: Nationwide
By: Vani
Very easy to explore and use website to…
Very easy to explore and use website to get a quote, read reviews and what insurance to choose for your fur baby!
Insurer: Spot
By: Patricia Russo
Difficult claim process
There are too many steps to reclaim the money, especially when I have to identify, open and 'accept' the payment
Insurer: Nationwide
By: Simon
Claim Process
Nationwide is a great Pet Insurance Company to deal with. You make the claim process very smooth and seamless. It is very appreciated, especially when things come up unexpectedly. Thank You for being their when it counts.
Insurer: Nationwide
By: Donna
Claims Rejected because of glitch on Nationwide's end & more!
My vet has gone to paperless documentation during the COVID-19 crisis. Because of that, I upload my documentation via the "attach PDF" button. I can see the PDF is attached when I submit the claim, however, each of my last 2 claims were rejected for missing documentation. The only option I have then is to mail the appropriate paperwork in, massively slowing down the payback times for these visits. The middle of a pandemic isn't the most convenient time to have to wait around for money. On top of that, my vet does not provide diagnosis on receipts. Never has, never will. I have had multiple claims kicked back because of this. Instead of calling the vet, I am docked and have to go track down the information and mail it in. This is especially frustrating because I was just docked almost $100 for a missing diagnosis on his yearly check-up. There's no diagnosis at a check-up. Now, not only do I have to go track down this information and mail it in, but I also have to explain to the insurance company that a diagnosis wasn't required on the claim. I went through the first year of using this company with minimal issues. We're one month in to his second year and I can't wait to get out. This has become nothing but a hassle. (PS - I emailed about the Attach PDF issue yesterday and still haven't heard back. Solid)
Insurer: Nationwide
By: Jessica
It is SUPER easy to file a claim with the app.
I have found the Vitus Vet app super easy to use for making a claim or if you have a general question.
Insurer: Nationwide
By: Nola
HealthyPaws is there when you need them.
I am truly grateful for HealthyPaws. One of my dogs is a bit of an unlucky fellow. He had a lot of surgeries and other incidents requiring medical attention within the last 3 years. HealthyPaws was with us all the way. They always immediately start working on submitted claims and not once questioned any of the needed interventions or gave us a hard time. They were always there when we needed them. They even check in on the dog to see how he is doing. If there is one company I can truly recommend, it is HealthyPaws.
Insurer: Healthy Paws
By: Sandra