154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,400 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,342 reviews
10,808 reviews
27,507 reviews
14,177 reviews
63,026 reviews
Category with most reviews
This chart shows the distribution of review categories.
You Get What You Pay For
easy to sign on to the best plan
Insurer: Trupanion
By:
Always excellent service thank god my vet told me I had To have insurance and recommend trupanion!
Always excellent service, thank god my vet told me I had To have insurance and recommend trupanion!!!
Insurer: Trupanion
By:
Alyssa was very helpful
Alyssa was very helpful
Insurer: Trupanion
By:
What happened to customer service??
While it's very simple to file a claim, it's not that simple to get customer service. I know there is a delay because of the pandemic, but seriously, I've waited more than 30 minutes to try and talk to someone. And once the claim has been submitted, there is no way to add more information online, other than to scan more documents. And you can't see what documents you've previously submitted. Perhaps it would be helpful for them to add an option to call you back if they're not able to be fully staffed right now. If you try and use the online chat option, you get nothing but someone who will tell you that claims take 30-45 days to process. I tried that option when I was checking on the status of a claim that was still pending, even though later claims had been processed and paid. Did I need to submit more information? I still don't know, and I'm not about to spend any more time on hold.
Insurer: Pets Best
By: Debbie
Pets WORST insurance
Pets WORST insurance. This is a complete SCAM DO NOT BUY THIS INSURANCE. They rejected every single one of our claims for a new puppy as “pre-existing” conditions, which is inaccurate as our puppy has gotten sick with new issues. Also, the claims were processed 40 days after submission and only after we called twice. Absolute rip off, don’t even consider this company. Re your message, I’m sure you will “finish processing the two claims” only to deny them like EVERY other denial. I have five friends with puppies. I told all 5 that Pets Worst is a complete rip-off.
Insurer: Pets Best
By: Jill Tyson
Great
My. Friends. Has. Insurance. For. His. Dog he. Say. Its. The. Best
Insurer: Pets Best
By: Edgardo
Waste of money.
Even though items they claim are covered have all been denied. We confirmed before hand. We will be contacting the BBB and filing a complaint as well.
Insurer: Pets Best
By: Josh
Do not insure your pet through Pets Best
Do not use Pets Best to insure your pet. They will deny any claim as a pre-existing condition.
Insurer: Pets Best
By: Karl
Very professional and quick response
Very professional and quick response
Insurer: Trupanion Canada
By: