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Pets best gas been great every time I…
Pets best has been great every time I file a claim. They are quick to respond. EOBs are easy to read
Insurer: Pets Best
By: Cathy Maxfield
Outstanding company to deal with…
Not sure how these negative reviews come about. I have a very sick dog, starting with Epilepsy from the age of 2, which incurs very expensive monthly medications, going forward to surgery for eating a knee high stocking wrapped around intestines. She has been hospitalized numerous times for cluster seizures, more recently had major surgery to remove tumors from her liver and spleen removal. Now it's low thyroid. I have had nothing but fantastic service and timely payments for the last 9 years. There have been times when I disagreed with a result, and they were very open to discussion, resulting in a fair outcome. Without hesitation, I recommend Trupanion to anyone who needs insurance for their pet.
Insurer: Trupanion Canada
By: Sandy Green
Not liking it.
I was thinking on getting a pet insurance since I got my puppy 3 months ago but with are in the middle of a pandemic and it was a little hard so I waited until blackfriday for it, on Nov. the 27th I enrolled and paid the full amount FOR THE 3 DAYS LEFT. My dog had thrown up by now but the doctors said it was probably a parasite, he started loosing a lot of weight, got diarrhea together with the vomiting and was not doing good, you could see his spinal cord so I took him to another doctor on Dec. 2nd, he suspected an intussusception and reffered me to do a sonogram ASAP, on Dec. 3rd at 8a.m. we did the sonogram and there it was, the intussusception had already damaged so much in so little time, they advised us to do inmediate surgery to remove part of the intestine. Doctor said to do that same day or the latest the day after, or else my puppy was going to pass away(painfully) so I got myself in debt with an extra credit card hoping and expecting the insurance to pay for it, some or most. Because after all it was an emergency. The answered I received? It will not start working until after 14 DAYS, what was I suppose to do? Ask my dog to not die for another week? I do not understand why I had to PAY FULL AMOUNT FOR 3 DAYS LEFT ON THE MONTH specially when if something happended in that time frame they were going to say "oops, can't pay" I should have not been charge until after the 14 days. Then insurance needs to start working as soon as I ENROLL AND PAY. When you get a vehicle insurance and you get into a massive accident the day after, if you get life insurance and die the day after, if you get house insurance and it burns the day after, they don't say "oops, can't pay"
Insurer: Pets Best
By: Emely
Heart specialist claim
Claims were paid quickly and properly based on our policy.
Insurer: Trupanion Canada
By:
Great customer service!
Great customer service! And the lifetime deductible design is very innovative.
Insurer: Trupanion Canada
By:
Sara is absolutely delightful and our conversation was very pleasant and friendly.
Sara is absolutely delightful and our conversation was very pleasant and friendly. We spoke about the new Trupanion App. Sara answered my query with professionalism and exhibited thorough knowledge. I feel completely at ease knowing my little fur-baby is thoroughly covered with Trupanion's top-flight and excellent pet insurance. I highly recommend Trupanion to everyone I speak with regarding excellence in pet insurance coverage. Thus far every veterinarian I have discussed pet insurance with have consistently recommended and praised Trupanion. Only the best for my little girl!!
Insurer: Trupanion Canada
By:
Quick and easy
The claims process was quick and easy. The specialist’s office did all the paper work for me and I was reimbursed in a timely manor.
Insurer: Trupanion Canada
By:
Very Helpful
Very pleased with the customer rep’s help in getting enrolled and answer my questions. He was very helpful, pleasant and friendly.
Insurer: Trupanion Canada
By:
Marty’s Care (Yorkshire Terrier) 1 year
We were very impressed with Dr. Bane & her care for Marty. We couldn’t wish for better. Trupanion Pet Insurance is certainly worth having. Anyone who has a pet as part of their family should check into it. It’s a very small price to pay for the comfort of knowing that your pet will get the best treatment possible. We will certainly encourage all pet owners that we know or meet to check it out. Thank you.
Insurer: Trupanion Canada
By: