216,554+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,554 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great
It's easy and fast to report the claim. The Chase Bank claim payment makes it so much faster to get reimbursed.
Insurer: Nationwide
By: Kim
Awesome insurance for the love of my life.
Since I had my fur baby I had to use the insurance more than 5 times in 2.5 years he had eaten raisin, he ate rat poison, bitten by a pit bull and his follow up visits I had no problems making a claim with the ASPCA pet Ins, I had chosen the 90% plan with $100 deductible.
Insurer: ASPCA
By: Taneca
quick response
Pleasantly surprised with fast claim payment.
Insurer: Nationwide
By: Natalia
I would say a year ago I would have…
I would say a year ago I would have given them five stars. I always feel their reimbursements are fair. I'm not sure why the other reviewers felt there was a problem with that. You get back what the policy you picked stipulates. I have had some appeals and after the appeals I get either a great answer or a reimbursement. I actually feel they paid for things that they could have easily denied. They have dropped to four stars because of the reimbursement wait time. I have a current appeal due to a mistake ON MY VETS part (not PetsBest) and the rep told me via phone to expect an answer in six months. That seem really excessive. As stated by others and even PetsBest themselves if you know you have growing pains then a response to this should have already occurred. Otherwise I would still recommend them. It makes me wonder if there is a problem within the company.
Insurer: Pets Best
By: Jacklyn Lowe
Caring & empathetic
They go the extra mile .... at a social distance, though a true team and group cohesion:-) Thankful part of USAA
Insurer: Embrace
By: Brad
Claims are very easy to process, and every time I have contacted customer service, I've received outstanding service!
The website is very easy to use as well as filing claims electronically. My claims have always been processed on time and without any issues. What I like best about ASPCA Pet Insurance is the friendly people in customer service. They are well-trained, polite and always ask about my pet by name. It's a personalized, friendly service!
Insurer: ASPCA
By: Patrice
Pleasant surprise in time of stress.
I did a lot of investigating before deciding on Embrace, I liked the way I could make the policy fit what I felt were my needs while hoping I would never need to use it. After several years of insurance the need did arise when my Rottweiler developed a disc protrusion on his spine requiring VERY expensive surgery. While my main concern was for my dog it was a major relief when Embrace stepped up to the plate with no hassle covering his treatment. The claim process was very simple and very fair, I was pleasantly surprised. You never really know how good any insurance policy is until you need it and Embrace proved to be very good.
Insurer: Embrace
By: Michael
NATIONWIDE IS THE BEST!!!
Have had Nationwide for several years now .... I am very pleased with our plan and their service!!! Nationwide - thank you from Milo and his Parents !!!!
Insurer: Nationwide
By: Eileen
Annya and Belen, mom and daughter Siberian huskies, their life with me and the supportive Healthy Paws along the way
I have been with healthy paws since 2013. My beloved dogs were healthy, two huskies Mom and daughter. Suddenly the daughter very ill with liver disease chronic. She only was given 2 months to live. I researched and google and today after over a year she is alive, stable, happy, some edema in her back legs. I keep every day coconut oil to control the fungus. She takes ursidiol, denamarin and clavamox always, and special diet. Her Mom Annya, healthy white husky light blue eyes, died December 3 she developed strong fever, diarreha, and I run to UCDavis but unfortunately she left us. My heart was so broken, just pieces. Belen then got blind with too much ammonia in her blood, she was hospitalized in January weeks after her Mom died. ALL THE TIME, all the bills were promptly refunded or refunded to UC Davis. I am grateful to healthy paws, they treat me with respect and care for my dogs. I keep recommending healthy paws to anyone I encounter. My experience with Belen liver was so bad and stressful, and always healthy paw refund me and when they asked for records they were polite and respectful. Annya died and she was 13 years and a half, but she has the very best care, and eating fresh meals prepared by me. Belen is alive and drs seems to think is miracle dog. I Love my dogs, I missed Annya so much but I have her daughter, she is ok, and I know if I have to go to the ER, Healthy paws will be there. They are not just a company, they are also a support company that care for our pets.
Insurer: Healthy Paws
By: Elizabeth Arias Bohart
Couldn’t do without Nationwide
Having Nationwide allows me to be worry free when it comes to my beloved dog because I know I am able to get him any care he needs, and Nationwide is right there to help me.
Insurer: Nationwide
By: Diane